Dependable operations professional with a background in food service, appraisal coordination, and mortgage closing support. Brings strong organization, multitasking, and compliance skills, along with a proven ability to coordinate tasks, resolve issues, and support smooth daily workflows.
Work History
Food and Nutrition Assistant
8 Years 9 Months
Kettering City School District | 01.2018 - Current
Prepared food items according to district recipes, portion standards, and nutrition guidelines.
Maintained sanitation standards across kitchen, serving, and storage areas to support food safety compliance.
Supported meal service operations, ensuring timely breakfast and lunch distribution for students.
Assisted with inventory control, rotating stock and organizing supplies to reduce waste and shortages.
Operated kitchen equipment safely while following established procedures for meal preparation and cleanup.
Collaborated with cafeteria staff to coordinate efficient service and resolve daily workflow needs.
Trained newer staff on serving procedures, sanitation expectations, and customer service practices.
Verified accurate meal counts and documentation to support program reporting and accountability.
Reduced food waste by closely monitoring inventory levels and implementing proper storage techniques.
Collaborated with healthcare professionals to address specific dietary concerns and requirements for individual patients.
Ensured timely service through efficient preparation of meals while adhering to strict schedules.
Enhanced food safety by maintaining a clean and organized kitchen, adhering to sanitation regulations.
Strengthened compliance with regulatory guidelines through regular attendance at mandatory training sessions related to food safety standards.
Maintained food and sanitation standards to prevent food-borne illness and promote health.
Appraisal Coordinator
1 Year 9 Months
CU Appraisal Company | 03.2017 - 12.2018
Reviewed appraisal reports for completeness, consistency, and compliance with standards.
Tracked appraisal status updates and resolved delays with clients and appraisers.
Coordinated appraisal order flow to maintain timely scheduling and completion.
Communicated assignment details clearly to appraisers, lenders, and internal teams.
Organized case files, documentation, and correspondence for efficient recordkeeping.
Supported appraisal operations by prioritizing urgent orders and maintaining service quality.
Established strong relationships with clients, fostering trust and loyalty through consistent professionalism and quality service delivery.
Wholesale Closing Coordinator
12 Years 7 Months
National City Mortgage\PNC Mortgage Company | 05.2002 - 12.2014
Reviewed closing packages for accuracy, compliance, and complete borrower and property information.
Coordinated closing documents, settlement schedules, and funding requirements for residential mortgage transactions.
Communicated with title companies, attorneys, loan officers, and borrowers to resolve closing discrepancies.
Ensured timely delivery of final disclosures, promissory notes, and related closing paperwork.
Monitored pipeline status to track conditions, clear exceptions, and support on-time closings.
Verified loan data against underwriting approvals, commitment terms, and investor guidelines.
Resolved post-closing issues by reconciling documents, correcting errors, and updating loan records.
Expedited closings by managing deadlines efficiently, prioritizing tasks according to necessity and urgency.
Contacted appropriate agencies to complete searches, order records, and obtain documents.
Demonstrated problem-solving skills in addressing any unexpected issues during closing, ultimately ensuring a successful outcome for all parties involved.
Assisted in reducing potential delays by identifying and resolving issues prior to closing appointments.
Education
High School Diploma
Fairmont High School | Kettering, OH
No Degree - Medical Coding
Sinclair Community College | Dayton, OH
Skills
Staff training
Allergen awareness
Food allergies
Cost control
Training staff
Allergen management
Task prioritization
Organizational skills
Attention to detail
Multitasking
Problem-solving
Written and verbal communication
Inventory management
Money handling
Accomplishments
Supervised team of 12 staff members as backup manager