Holly Epperson

• Guide clients through the application process to determine Special Enrollment Periods and advanced premium tax credits, assist with plan selection, and finalize enrollments through the federal marketplace.
• Audit incoming applications to ensure all legally required documents are submitted and meet federal and state compliance standards.
• Appointed with a wide range of top-rated national and regional insurance carriers, including several out-of-state companies.
• Review submitted petitions for accuracy and completeness, flag deficiencies, categorize documents according to legal and electoral regulations, and scan/upload files into their designated system.
• Assist partner offices in recruiting job applicants by guiding them through the application process and walking through any steps they may find difficulty with.
• Conduct and review background checks on applicants for multiple partner offices, either approving candidates or documenting disqualifying findings to ensure compliance with hiring standards.

• Memorize and prepare all menu drink options while following all health and safety protocols.
• Communicate details, specifics, and changes in items to customers before and after purchase and ensure that accurate and quality orders are presented to customers in a timely manner.

• Ensure the safety of Seaworld park goers entering the ice rink, as well as communicating and enforcing company rules and regulations regarding equipment and ice staging.
• Identify different skill sets between coworkers to maximize efficiency and communication with local and international patrons.

• Establish and maintain social media and promotional platforms to enhance brand visibility.
• Preparation and memorization of all menu options, perform daily opening and closing procedures, and adhere to keyholder duties.
• Conduct regular visits to various suppliers, as well as quality control of current inventory.

• Sustain the safety of customers on and off the ice. First aid and CPR training are frequently put to practice, as well as organization and good communication with customers on a variety of topics and concerns.
• Prepare food while maintaining proper safety protocol, maintenance of the building, proper handling of money, and end of shift drawer count.

Major focuses in Accounting/Finance and Nursing

Minor focus in Sociology