Holly FincH
Taylors,SC
Summary
I started at Texas Roadhouse and moved up to hostess trainer. I also managed a Citgo for 6 years working on schedules and entering the paperwork into the computer everyday. Always making sure customer service was the top priority. I knew when I went to Walmart I was going to try and move up to team lead and successfully did that 1 year into working.
Overview
17
17
years of professional experience
Work History
Team Lead
Walmart
Greer, SC
04.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Made sure scheduling and team was managed correctly.
Store Manager
Saam Mart
09.2021 - Current
- Oversee, plan and manage overall operations
- Assist customers with self-service fuel pumps
- Create and maintain effective relationships with gas company personnel to ensure prompt delivery of gas
- Establish professional and positive relationships with vendors so convenience store goods are delivered in a time-efficient manner
- Order and receive merchandise and update and oversee inventory and stocking activities
- Ensure that safety protocols required for gas stations are followed at all times
- Train new hires and fire employees who do not meet requirements
- Create employee schedules, ensure all shifts are covered and adjust these schedules when possible
- Manage customer complaints and oversee the resolution of these complaints
Bakery Associate
Walmart
Greer, SC
04.2021 - Current
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
- Stocked cake cases with new product. Made sure all dates were rotated first in first out.
- Maintained clean facility
Piedmont Pretroleum
05.2016 - 09.2021
- Sets up and closes out cash registers and performs cashiering as needed
- Keeps food service display fully stocked, ensuring merchandise faces front at all times
- Prepares food items per required menu and recipe for affiliated stores
- Assembles high-margin products as directed by Food Service or Facility Manager
- Follows Company policies and procedures, and all laws governing beverage and tobacco sales
Texas Roadhouse
06.2008 - 01.2012
- Greets customers, present menus to customers
- Responsible for providing quick and efficient service to customers
- Maintains knowledge of all products offerings and promotions
Education
Greenville Technical College
01.2016
High School Diploma -
Blue Ridge High School
01.2011
Skills
- Strong Sales and Customer Service Skills
- Basic Computer Skills
- Ability to lead
- Familiarity with MS Office
- Sound Judgment
- Ability to Work with Minimum Supervision
Competenciesandskills
- Strong Sales and Customer Service Skills
- Ability to perform basic computer skills and familiarity with Windows and MS Office
- Capacity to exercise sound judgment and work with minimum supervision
Timeline
Team Lead
Walmart
04.2022 - Current
Store Manager
Saam Mart
09.2021 - Current
Bakery Associate
Walmart
04.2021 - Current
Piedmont Pretroleum
05.2016 - 09.2021
Texas Roadhouse
06.2008 - 01.2012
Greenville Technical College
High School Diploma -
Blue Ridge High School