Holly Goodwin
Aurora,CO
Summary
Smart financial professional applies strong problem-solving and decision-making skills in job tasks. Self-motivated with good understanding of evaluating credit history, financial stability and risks. Diligent individual with strong work ethic.
Overview
12
12
years of professional experience
Work History
Quality Control Auditor/Underwriter
Draper And Kramer Mortgage Corp.
06.2023 - Current
- Enhanced product quality by conducting thorough audits and identifying areas for improvement.
- Reduced production errors through consistent monitoring and detailed reporting of quality control processes.
- Streamlined audit procedures by implementing new data collection methods and tools.
- Collaborated with cross-functional teams to develop more efficient quality control protocols, reducing waste and boosting productivity.
- Identified root causes of recurring issues, leading to the implementation of corrective actions that improved overall product performance.
Program Support Specialist
Draper And Kramer Mortgage Corp.
02.2023 - 06.2023
- Collaborated with sales teams to develop competitive pricing strategies for new products, increasing market share.
- Developed strong relationships with brokers, leading to a higher volume of quality submissions and successful underwritings.
- Conducted ongoing market research to identify trends, enabling the company to adjust its product offerings as needed.
- Boosted customer satisfaction by providing tailored mortgage solutions and exceptional service.
- Maintained a high level of product knowledge, staying current with industry trends and regulations.
- Collaborated with sales and operations to resolve complex loan scenarios, resulting in successful funding of loans.
- Participated in ongoing training programs to stay up-to-date on industry developments and enhance professional growth.
- Enhanced program efficiency by streamlining processes and implementing strategic improvements.
- Developed tailored solutions for unique challenges facing various projects, ensuring successful outcomes.
Loan Officer Assistant
Draper And Kramer Mortgage Corp.
10.2022 - 02.2023
- Increased loan application efficiency by streamlining documentation and verification processes.
- Assisted underwriters in determining loan eligibility for improved approval rates and client satisfaction.
- Managed customer relations, ensuring timely communication of loan status updates for increased client retention.
- Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.
- Facilitated prompt closing of loans by organizing necessary paperwork and collaborating effectively with title companies.
- Ensured compliance with industry regulations by staying updated on changes and implementing appropriate procedures within the team.
Underwriter
Draper And Kramer Mortgage Corp.
10.2020 - 10.2022
- Improved risk assessment accuracy by conducting thorough reviews of loan applications and financial documents.
- Enhanced underwriting efficiency with the implementation of an automated system for managing application data.
- Reduced company losses by identifying potential risks and recommending appropriate mitigating measures.
- Collaborated with sales teams to develop competitive pricing strategies for new products, increasing market share.
- Streamlined underwriting processes by creating standardized templates for evaluating applicant qualifications.
- Increased customer satisfaction through timely communication and efficient handling of loan applications.
- Ensured compliance with regulatory requirements through diligent monitoring of industry changes and updating internal policies accordingly.
Underwriter
Celebrity Home Loans
09.2019 - 10.2020
- Improved risk assessment accuracy by conducting thorough reviews of loan applications and financial documents.
- Enhanced underwriting efficiency with the implementation of an automated system for managing application data.
- Reduced company losses by identifying potential risks and recommending appropriate mitigating measures.
- Collaborated with sales teams to develop competitive pricing strategies for new products, increasing market share.
- Streamlined underwriting processes by creating standardized templates for evaluating applicant qualifications.
- Increased customer satisfaction through timely communication and efficient handling of loan applications.
- Ensured compliance with regulatory requirements through diligent monitoring of industry changes and updating internal policies accordingly.
Loan Officer Assistant
Celebrity Home Loans
12.2018 - 09.2019
- Increased loan application efficiency by streamlining documentation and verification processes.
- Assisted underwriters in determining loan eligibility for improved approval rates and client satisfaction.
- Managed customer relations, ensuring timely communication of loan status updates for increased client retention.
- Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.
- Facilitated prompt closing of loans by organizing necessary paperwork and collaborating effectively with title companies.
- Ensured compliance with industry regulations by staying updated on changes and implementing appropriate procedures within the team.
Loan Officer Assistant
Mega Star Financial
12.2017 - 12.2018
- Increased loan application efficiency by streamlining documentation and verification processes.
- Assisted underwriters in determining loan eligibility for improved approval rates and client satisfaction.
- Managed customer relations, ensuring timely communication of loan status updates for increased client retention.
- Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.
- Facilitated prompt closing of loans by organizing necessary paperwork and collaborating effectively with title companies.
- Ensured compliance with industry regulations by staying updated on changes and implementing appropriate procedures within the team.
Junior Underwriter
Nova Home Loans
04.2016 - 11.2017
- Enhanced underwriting efficiency by organizing and prioritizing daily tasks and responsibilities.
- Assisted senior underwriters in evaluating loan applications, resulting in improved risk assessment accuracy.
- Maintained compliance with company policies and industry regulations through diligent review of documentation and data analysis.
- Conducted thorough research on applicants'' financial history, enabling accurate evaluation of their creditworthiness.
- Developed strong relationships with sales and operations, fostering effective communication and expedited application processing times.
Loan Officer Assistant
Nova Home Loans
05.2012 - 04.2016
- Increased loan application efficiency by streamlining documentation and verification processes.
- Assisted underwriters in determining loan eligibility for improved approval rates and client satisfaction.
- Managed customer relations, ensuring timely communication of loan status updates for increased client retention.
- Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.
- Facilitated prompt closing of loans by organizing necessary paperwork and collaborating effectively with title companies.
- Ensured compliance with industry regulations by staying updated on changes and implementing appropriate procedures within the team.
Education
Bachelor of Science - Finance
Metropolitan State University of Denver
Denver, CO12.2002
Skills
- Quality Control Processes
- Data Interpretation
- Ethical conduct
- Microsoft Office Suite
- Time management
- Adaptability
- Risk assessment
- Documentation review
- Workflow optimization
- Critical thinking
- Internal Auditing
- Teamwork abilities
- Computer proficiency
- Attention to detail
- Product knowledge
- Analytical thinking
Timeline
Quality Control Auditor/Underwriter
Draper And Kramer Mortgage Corp.
06.2023 - Current
Program Support Specialist
Draper And Kramer Mortgage Corp.
02.2023 - 06.2023
Loan Officer Assistant
Draper And Kramer Mortgage Corp.
10.2022 - 02.2023
Underwriter
Draper And Kramer Mortgage Corp.
10.2020 - 10.2022
Underwriter
Celebrity Home Loans
09.2019 - 10.2020
Loan Officer Assistant
Celebrity Home Loans
12.2018 - 09.2019
Loan Officer Assistant
Mega Star Financial
12.2017 - 12.2018
Junior Underwriter
Nova Home Loans
04.2016 - 11.2017
Loan Officer Assistant
Nova Home Loans
05.2012 - 04.2016
Bachelor of Science - Finance
Metropolitan State University of Denver
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