Holly Hull
Carbondale,PA
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
8
8
years of professional experience
Work History
Substitute Paraprofessional
Carbondale Area School District
Carbondale , PA
2012.08 - 2018.06
- Provided guidance and support to students during instruction periods.
- Monitored student behavior in the classroom and hallways.
- Ensured a safe learning environment by adhering to school rules and regulations.
Switchboard Operator
Moses Taylor Hospital
Scranton , PA
2010.08 - 2012.11
- Greeted visitors in a professional manner when they arrived at the switchboard station.
- Maintained knowledge of current office events and staff members' locations for callers inquiring about them.
- Ensured that all communication systems were functioning properly at all times.
- Answered and transferred incoming calls to appropriate departments, personnel or outside lines.
- Verified caller identification before transferring calls or releasing confidential information.
- Routed emergency calls to the appropriate department or personnel.
Education
High School Diploma -
Carbondale Area School District
Carbondale, PA1997-06
Human Services
Penn State University
Scranton, PASkills
- Literacy support
- Progress Monitoring
- Classroom inclusion
- Interdisciplinary Team Collaboration
- Special Education Support
- Classroom Management
Accomplishments
outstanding switchboard operator award within the hospital setting.
References
References available upon request.
Timeline
Substitute Paraprofessional
Carbondale Area School District
2012.08 - 2018.06
Switchboard Operator
Moses Taylor Hospital
2010.08 - 2012.11
High School Diploma -
Carbondale Area School District
Human Services
Penn State University
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