Holly Jackson
Granbury
Summary
Proactive and detail-oriented professional with extensive experience in health information management and cosmetology. I have exceptional customer service, great at creating strong client relationships, and being a strong team player to reach company goals.
Overview
25
25
years of professional experience
Work History
Cosmetologist
Self Employed Services
05.2018 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, greeted clients, handled payments, and created client service relationships
- Demonstrated high level of customer service to increase retention
Health Information Management Supervisor
Ciox Healthcare
01.2010 - 01.2016
- Implemented quality assurance measures to monitor the accuracy of patient charts, resulting in improved data reliability for decision-making purposes.
- Ensured compliance with HIPAA regulations by developing and enforcing strict confidentiality policies for handling sensitive patient information
- Helped patients/customers with their medical records for insurance and legal purposes
- Answered phones, helped patient/customers, Paul, and file medical records, operated medical computer programs,
Saint Joseph’s Regional Health Center
Medical Records Technician
05.2000 - 08.2005
- Created patient records and file them in numerical order
- Answered phones greeted customers/patients and helped them with their medical records
- Helped doctors complete their medical records so they could be filed away permanently
Education
Operators License - Cosmetology
Hill College
Cleburne, Texas05.2018
Skills
- Team player
- Goal oriented
- Great great customer service
- Great personality and easy to get along with
Timeline
Cosmetologist
Self Employed Services
05.2018 - Current
Health Information Management Supervisor
Ciox Healthcare
01.2010 - 01.2016
Saint Joseph’s Regional Health Center
Medical Records Technician
05.2000 - 08.2005
Operators License - Cosmetology
Hill College
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