Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Delisa Sanford

Canal Winchester,OH

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Cosmetologist

Díor Salon Studios
02.2015 - Current
  • Assisted receptionists by answering phones, scheduling appointments, and collecting payments
  • Made appointments more memorable for customers
  • Entered sales into the register to process payments
  • Did hair, makeup, and nails for [Number] people for [Number] [Type] events
  • Shampooed, conditioned, cut, colored, and styled hair according to individualized client specifications and product recommendations, resulting in a [Number] percent increase in repeat customers
  • Researched the latest hair and makeup trends to stay current on color, style, and technique

Acquisition Specialist

Discover Inc
11.2022 - 11.2023
  • Maintained documentation for all purchases.
  • Worked with departments to find new and better items to fulfill diverse needs.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.

Assistant

Central state administration
08.2012 - 07.2014
  • Created accurate office files, updated spreadsheets, and crafted presentations to assist executives and increase team efficiency
  • Contacted clients and businesses to gather information for my project
  • Collaborated closely with the manager to provide effective support for specific aspects of the business
  • Communication with customers

Education

Cosmetology License -

Paul Mitchell The School Columbus
Columbus, OH
12.2015

Central State University
Wilberforce, OH
07.2014

High School -

Northland High School
Columbus, OH
12.2011

Skills

  • Team player
  • Good communicator
  • Upselling techniques
  • Friendly communication
  • Cash register familiarity
  • Client consultations
  • Friendly demeanor
  • Professionalism and ethics
  • Retail sales
  • Selling and upselling
  • Team building
  • People-oriented
  • Relationship building
  • Personable
  • Excellent communication skills
  • CyberMatrix software
  • Training and development
  • Problem resolution
  • Customer service
  • Natural leader
  • Strong work ethic

Certification

  • Cosmetology License - [State] Board of Cosmetology.

Timeline

Acquisition Specialist

Discover Inc
11.2022 - 11.2023

Cosmetologist

Díor Salon Studios
02.2015 - Current

Assistant

Central state administration
08.2012 - 07.2014

Central State University

High School -

Northland High School

Cosmetology License -

Paul Mitchell The School Columbus

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Delisa Sanford