- Adventure Travel
- Cooking
- Baking
- Playing Sports
- Dance
- Singing
Holly Johnson
LaVerkin,UT
Summary
Dynamic sales associate with eight years in retail, specializing in customer engagement and team collaboration. Adept at training new staff on operational procedures while executing merchandising strategies that boost sales and improve customer experiences. A hard worker who gets the job done and is willing to learn new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Target
St. George, UT
04.2021 - Current
- Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
- Assisted in maintaining store presentation, ensuring products were well-stocked and organized.
- Operated point-of-sale system efficiently, processing transactions accurately and quickly.
- Collaborated with team members to execute promotional events and sales initiatives effectively.
- Conducted inventory checks regularly, ensuring accurate stock levels and reducing discrepancies.
- Trained new staff on store policies, customer service standards, and operational procedures.
- Implemented merchandising strategies that increased product visibility and customer engagement.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Sales Associate
Walmart
Hurricane, UT
06.2018 - 04.2021
- Assisted customers with product selection to enhance shopping experience.
- Managed inventory levels, ensuring stock availability and organization.
- Executed merchandising strategies to maximize product visibility and sales.
- Trained new associates on operational procedures and customer service standards.
- Resolved customer inquiries and complaints efficiently, promoting loyalty and satisfaction.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Certificate - Phlebotomy Technician
Dixie Tech College
St. George, UT05-2026
High School Diploma -
Hurricane High School
Hurricane, UT05-2018
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Cash handling
- Flexible schedule
- Relationship building
- Professional appearance
- Phone etiquette
- Order processing
- Point of sale operation
Accomplishments
- I have learned to be a team lead.
- I have completed my phlebotomy class and become certified as a phlebotomy technician, and also certified in CPR and IVs
Certification
- Licensed Phlebotomy Technician - 2026
Interests
Timeline
Retail Sales Associate
Target
04.2021 - Current
Sales Associate
Walmart
06.2018 - 04.2021
Certificate - Phlebotomy Technician
Dixie Tech College
High School Diploma -
Hurricane High School