HOLLY JONES SPIER
Pisgah Audio, Visual & Lighting
Asheville,NC
1
Certification
19
years of professional experience
Detail-oriented IT professional with extensive experience in technical support and live event technology operations. Resolves complex hardware and software issues, enhancing system performance and ensuring high customer satisfaction. Proven ability to drive team collaboration and adapt to challenges in high-pressure environments.
Work History
Audio & Lighting Technician
1 Year 7 Months- Diagnosed and resolved complex technical and connectivity issues to ensure system reliability.
- Maintained and monitored mission-critical systems for uninterrupted operational performance.
- Responded to incidents in time-sensitive, high-pressure environments to maintain service availability.
- Performed system configuration, troubleshooting, and preventative maintenance.
Freelance A/V Technician
13 Years- Provided technical support for complex, multi-system production environments to ensure seamless operation during events.
- Troubleshot technical issues during events, providing prompt resolutions to minimize disruptions.
- Operated and maintained audio-visual equipment for live events and presentations.
- Collaborated with production teams to ensure seamless integration of technology into workflows.
Stage Technician / A2 Technician
9 Years- Troubleshot signal flow, connectivity failures, and system faults in real time to minimize downtime and maintain production quality.
- Supported large-scale technical operations for theaters and live events, ensuring seamless execution and audience engagement.
- Collaborated with cross-functional teams to enhance operational efficiency and mitigate risks in live event settings.
Freelance Technician
9 Years- Delivered comprehensive technical support for system deployment, monitoring, and teardown.
- Provided support for system troubleshooting and reliability across large environments.
- Operated and maintained advanced audio-visual equipment for live events.
- Collaborated with production teams to ensure seamless event execution.
Audio Technician (A2)
2 Years- Supported wireless and wired systems, resolving live technical issues to ensure uninterrupted audio performance.
- Performed system maintenance and real-time troubleshooting to uphold audio quality during live events.
- Collaborated with production teams to execute complex audio setups for diverse acts.
- Trained junior technicians on sound system operation and troubleshooting techniques.
Education
B.A.
Carolina Cyber Center
Skills
Technical Support & Troubleshooting
Network Configuration & Troubleshooting
Security Monitoring & Event Analysis
Problem-Solving
Customer Service Excellence
Windows & Linux Administration
Team Collaboration
Event Technology Operations
Certification
- CompTIA Network+ (Certified)
- CompTIA Security+ (In Progress)
- CompTIA Tech+ (Certified)
- Carolina Cyber Center – Cybersecurity Training
ADDITIONAL STRENGTHS
- Strong troubleshooting skills with a structured, analytical approach
- Performs effectively in high-pressure, time-sensitive environments
- Experience coordinating operations and supporting team leadership
- Reliable documentation and consistent follow-through
Timeline
Audio & Lighting Technician
Pisgah Audio, Visual & Lighting
01.2025 - CurrentRead More
Freelance A/V Technician
Production Management Specialties LLC
01.2011 - 01.2024Read More
Stage Technician / A2 Technician
I.A.T.S.E. Local 278
01.2011 - 01.2020Read More
Freelance Technician
Stage-Tech Productions LLC
01.2011 - 01.2020Read More
Audio Technician (A2)
Big Apple Circus
01.2008 - 01.2010Read More
Warren Wilson College
B.A.
Read More
Montreat College
Carolina Cyber Center
Read More