Holly Kaufman
Adrian,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Confident Medical biller/coder who adheres to data confidentiality and privacy rules.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Agent's Executive Assistant
Allen Slater, State Farm Insurance
Adrian, MI
04.2000 - Current
- Communicated effectively and extensively with other departments to resolve claims issues.
- Collected payments and applied to customer accounts.
- Precisely completed appropriate claims paperwork, documentation and system entry.
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
- Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints.
- Learned and adapted quickly to new technology and software applications
- Resolved problems, improved operations and provided exceptional service
Education
Certification - Medical Billing And Coding
Jackson College
Jackson, MI04.2023
Bachelor of Arts - Marketing/Management
Northwood University
Midland, MI05.1999
Skills
- Problem Resolution
- Document Filing and Retrieval
- Information Confidentiality
- Data Entry
- Diagnostic Codes
- Patient Data Compilation
- Medical Claims Coding
- ICD-10 Requirements
- Protected Health Information
- Medical Billing Code Accuracy
- Medical Terminology
Certification
- Licensed Insurance Producer - Property/Casualty
- Licensed Insurance Producer - Life/Health
References
Cj Clymer - NewLife Church
Pastor
(517)366-8237
cj@newlifemi.com
Sabine Young - Tom's RV Repair
Former co-worker
(517)270-2287
tomsrvrepair@yahoo.com
Allen Slater - State Farm Insurance
Current Employer
(734)255-4812
aslater944@gmail.com
Janel Garno - Gracious Waves, LLC
Small business owner/Friend
(517)403-0659
janel@newlifemi.com
Timeline
Agent's Executive Assistant
Allen Slater, State Farm Insurance
04.2000 - Current
Certification - Medical Billing And Coding
Jackson College
Bachelor of Arts - Marketing/Management
Northwood University