Holly Kaur
Noblesville,IN
Summary
Resourceful and driven business leader with over five years of experience in administrative management, operations coordination, customer service, and team leadership. As President and CEO of a successful transportation company, I bring a proven track record of building efficient systems, managing client relations, overseeing daily business operations, and leading teams to exceed performance goals. Highly adaptable, organized, and focused on delivering excellence in fast-paced, deadline-driven environments.
Overview
24
24
years of professional experience
1
1
Certification
Work History
President and CEO
Captain Singh Transport, Inc.
Noblesville, IN
01.2019 - Current
- Founded and operate a successful transportation company, overseeing all business functions including logistics coordination, client acquisition and retention, accounting, compliance, and financial management.
- Built and maintained strong customer relationships while ensuring on-time delivery and service excellence.
- Supervised daily business operations, vendor management, and staff hiring and scheduling.
- Handled regulatory compliance, financial reporting, invoicing, and business development strategies.
- Achieved year-over-year growth and profitability in a highly competitive market.
Independent Contractor
Uber and Lyft
Indianapolis, IN
01.2016 - Current
- Provided professional transportation services focused on safety, punctuality, and customer service.
- Maintained a consistent five-star rating through excellent client interactions, time management, and problem resolution skills.
Administrative Assistant
Pacific Freight Way, Inc.
Fresno, CA
01.2011 - 01.2019
- Managed client communications, scheduling, workflow, and administrative tasks for a busy trucking company.
- Provided executive support to the CEO including proofreading, drafting correspondence, accounting assistance, and document management.
- Ensured timely and accurate recordkeeping, billing, and client support.
Billing Customer Service Representative
Rev-1 Solutions, LLC
Greenwood, IN
01.2015 - 01.2016
- Resolved insurance and medical billing inquiries through inbound calls, demonstrating conflict resolution and customer care skills.
- Communicated with hospitals, doctors' offices, and insurance providers to resolve complex billing issues.
Senior Receptionist / Accounting Clerk
Eastgate Chrysler Jeep Dodge
Indianapolis, IN
01.2009 - 01.2011
- Managed front desk operations, client reception, accounting support, scheduling, and transaction processing for vehicle sales and service departments.
Administrative Assistant / ATM Help Desk Director
Cornelius Systems
Indianapolis, IN
01.2005 - 01.2008
- Promoted from Administrative Assistant to Help Desk Director.
- Oversaw dispatch operations, technical support coordination, training new help desk operators, invoicing, and client services.
Accounts Manager
Tubelite Company, Inc.
Indianapolis, IN
01.2002 - 01.2005
- Handled accounts receivable/payable, payroll, collections, shipping, customer service, inventory management, and internal sales support.
Education
High School Diploma -
Western Boone High School
ThorntownSkills
- Executive Administration
- Operations Management
- Business Development
- Client Relations
- Financial Oversight
- Accounting Support
- Scheduling
- Workflow Coordination
- Staff Management
- Customer Service
- Microsoft Office Suite
- Process Improvement
- Problem Solving
- Multi-tasking
- High-Pressure Environments
- Logistics coordination
Certification
Microsoft Office Specialist (MOS) Certification, Henkel & McCoy, Indianapolis, IN, 2003
Timeline
President and CEO
Captain Singh Transport, Inc.
01.2019 - Current
Independent Contractor
Uber and Lyft
01.2016 - Current
Billing Customer Service Representative
Rev-1 Solutions, LLC
01.2015 - 01.2016
Administrative Assistant
Pacific Freight Way, Inc.
01.2011 - 01.2019
Senior Receptionist / Accounting Clerk
Eastgate Chrysler Jeep Dodge
01.2009 - 01.2011
Administrative Assistant / ATM Help Desk Director
Cornelius Systems
01.2005 - 01.2008
Accounts Manager
Tubelite Company, Inc.
01.2002 - 01.2005
High School Diploma -
Western Boone High School
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