Holly Kivela
Kalispell,MT
Summary
Dynamic and organized administrative professional with a proven track record of enhancing team efficiency through exceptional communication and meticulous task management. Recognized for entrepreneurial success by building a bakery that earned the title of Best Bakery on the Island in 2015. Currently thriving at Logan Health, with aspirations for career growth by embracing new business opportunities and advanced technologies. A strong commitment to family and personal development drives a passion for continuous learning and collaboration in professional settings.
Overview
15
15
years of professional experience
Work History
Department Assistant
Logan Health Newman Center
Kalispell, MT
10.2021 - Current
- Streamlined communication and scheduling processes within departments to improve operational effectiveness.
- Oversaw inventory management and supply coordination to ensure operational readiness.
- Designed and sustained efficient filing systems to facilitate accurate record management and quick retrieval.
- Conducted training sessions for new staff, focusing on essential procedures and policies to enhance operational efficiency.
- Implemented tracking systems for departmental projects, ensuring timely completion of tasks.
- Collaborated with team members to identify process improvements that enhanced service delivery.
- Provided exceptional customer service by addressing concerns promptly and professionally, leading to increased satisfaction levels.
- Supported staff members through timely completion of administrative tasks, increasing overall productivity.
- Maintained accurate records and databases, contributing to an organized department environment.
- Organized files both physically and electronically, improving document accessibility for all team members.
- Handled travel arrangements for department staff, minimizing disruptions by coordinating itineraries efficiently.
- Typed and distributed correspondence to internal and external partners to maintain good communications flow.
Child Care Helper
Logan Health - The Summit
Kalispell, MT
01.2020 - 10.2021
- Assisted in daily activities for children, fostering a safe and engaging environment.
- Implemented age-appropriate learning activities to promote cognitive and social development.
- Collaborated with staff to develop individualized care plans for children with unique needs.
- Monitored children's behavior, ensuring adherence to safety protocols and guidelines.
Business Owner
VI Desserts - Owner/Operator
St. Thomas, Virgin Islands
08.2011 - 06.2018
- Developed and implemented business strategies to enhance product offerings and customer satisfaction.
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Oversaw financial management, including budgeting, forecasting, and expense tracking.
- Built strong vendor relationships to secure quality ingredients at competitive prices.
- Specialized in Weddings & Events:
- Trained and mentored staff on food safety protocols and customer service best practices.
- Streamlined operations, reducing waste while maintaining high-quality standards in production.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
Education
High School Diploma -
Flathead High School
Kalispell, MT05-2003
Skills
- File management
- Expense tracking
- Data entry expertise
- Document preparation
- Calendar management
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Professional and mature
LANGUAGES
English: Expert
Spanish: Beginner
Interests
I have many passions, a few of them include: yoga, swimming, rafting, boating, snorkeling, cooking, baking, painting, crafting, hiking, camping, spending time with my little girl, family and friends
Timeline
Department Assistant
Logan Health Newman Center
10.2021 - Current
Child Care Helper
Logan Health - The Summit
01.2020 - 10.2021
Business Owner
VI Desserts - Owner/Operator
08.2011 - 06.2018
High School Diploma -
Flathead High School
CUSTOM
I am a very open person, and would like to answer any questions that you may have for me. I love being around people and helping whenever I can. I would love to expand my horizons and build on my future to reach my goals.