Holly Koehn
Galva,KS
Summary
Detail-oriented house cleaner with proven skills in cleaning and sanitization. Committed to delivering high-quality service and building strong client relationships, ensuring satisfaction through effective communication and adherence to quality assurance standards.
Dedicated cleaning professional experienced in maintaining high standards of cleanliness and hygiene. Known for effective communication and attention to detail, contributing to reduced client complaints and enhanced satisfaction through reliable service.
Overview
8
8
years of professional experience
Work History
House Cleaner
Self-employed
Galva, KS
03.2024 - Current
- Provided thorough cleaning services, ensuring homes remained organized and hygienic.
- Implemented time management strategies to optimize cleaning schedules and enhance productivity.
- Established strong client relationships through effective communication and reliable service delivery.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
Certified Medical Assistant
Moundridge Manor
Moundridge, KS
03.2020 - 02.2024
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Measured patient pulse oximetry.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Certified Nursing Assistant
Moundridge Manor
Moundridge, KS
11.2018 - 02.2024
- Delivered compassionate patient care, ensuring comfort and safety in daily activities.
- Maintained accurate patient records, contributing to efficient care coordination and communication.
- Trained new staff on best practices and safety protocols, improving team efficiency and performance.
- Implemented infection control measures, minimizing risk of hospital-acquired infections among residents.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
- Administered medication under supervision of nursing staff, contributing to effective treatment plans.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Education
Diploma -
Cottonwood Grove Christian School
Durham, KS08-2005
Certified Medical Assistant - Certified Medical Assistant
Allied Health
Wichita, KS03-2020
Certified Nursing Assistant - Certified Nursing Assistant
Allied Health
Wichita, KS10-2018
Skills
- Cleaning and sanitization
- Housekeeping
- Domestic cleaning
- Bathroom sanitation
- Kitchen cleaning
- Floor cleaning
- Deep cleaning
- Glass cleaning
- Vacuuming and sweeping
- Client invoicing
- Stain removal techniques
- Clothes laundering
- Quality assurance
- Customer service
- Payment collection
- Housekeeping
Timeline
House Cleaner
Self-employed
03.2024 - Current
Certified Medical Assistant
Moundridge Manor
03.2020 - 02.2024
Certified Nursing Assistant
Moundridge Manor
11.2018 - 02.2024
Certified Medical Assistant - Certified Medical Assistant
Allied Health
Diploma -
Cottonwood Grove Christian School
Certified Nursing Assistant - Certified Nursing Assistant
Allied Health