Summary
Overview
Work History
Education
Skills
Timeline
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Holly Kranz

Arroyo Grande,California

Summary

A proactive and enthusiastic student with expertise in anticipating professional needs and proactively identifying and resolving problems. Excellent customer service and conflict management skills.

Professional and prepared to excel in fast-paced environments. Known for maintaining high standards in store presentation and customer interaction. Dependable team player with focus on achieving positive results and adapting to changing store needs.

Overview

Work History

Student Administrative Assistant

California Polytechnic State University, San Luis Obispo
10.2024 - Current
  • Maintained accurate student records, ensuring confidentiality while adhering to university guidelines and regulations.
  • Served as a valuable team member contributing insight and expertise to support department initiatives.
  • Assisted with providing accurate information for students and faculty members seeking resources or updates.
  • Supported academic staff by coordinating schedules, and student interaction.
  • Maintained a curated office environment: played music, managed beverage and snack areas, and initiated welcoming conversations with students in the office.
  • Reduced wait times for students seeking assistance by swiftly resolving inquiries and directing them to appropriate resources or personnel.
  • Enhanced student engagement through the creation of informative visual aids for various campus events.
  • Oversaw email communications for General Engineering Department.
  • Oversaw urgent project completion efficiently.

Education

Bachelor of Science - Biological Sciences

California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA
06-2028

High School Diploma -

Arroyo Grande High School
Arroyo Grande
06-2024

Skills

  • Project coordination
  • Teamwork and collaboration
  • Fast learner
  • Customer and client relations
  • Problem-solving
  • Attention to detail
  • Multitasking abilities
  • Telephone and email etiquette
  • Presentation development
  • Document management

Timeline

Student Administrative Assistant

California Polytechnic State University, San Luis Obispo
10.2024 - Current

Bachelor of Science - Biological Sciences

California Polytechnic State University, San Luis Obispo

High School Diploma -

Arroyo Grande High School
Holly Kranz