Holly Kulhanek
Overview
19
19
years of professional experience
Work History
Food Service
Cafe Amici
Ocean Shores, WA
03.2011 - 02.2015
- Head food server; managed server schedules, ordered front of house supplies, reconciled end of shift tills, tip-outs, bank deposits
- Provided excellent customer service
- Mitigated, alleviated complaints
- Barista service
Food/Bar Service
Homeport
Ocean Shores, WA
10.2008 - 03.2011
- Offered excellent, personable food service in an upscale lounge
- Prepared and served cocktails for restaurant and lounge
- Built strong rapport with regulars
- opening/closing procedures
Food Server
Black Angus
El Cajon, CA
06.1996 - 01.1999
- Enhanced customer satisfaction by providing efficient customer service
- Upsold desserts, drinks, and add-ons
- Mastered menu knowledge
- Streamlined service for increased table turnover rate
Education
High School Diploma -
Helix High School
La Mesa, CA06.1992
Skills
- Great attention to detail
- Naturally anticipate needs of customers
- Capable of communicating and working well with other staff
- Mature, professional, reliable, always friendly, and very personable
- My schedule is open and flexible
- Current CA food handler's card
Timeline
Food Service
Cafe Amici
03.2011 - 02.2015
Food/Bar Service
Homeport
10.2008 - 03.2011
Food Server
Black Angus
06.1996 - 01.1999
High School Diploma -
Helix High School