CHRISTOPHER LENNEAR
Sacramento,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. . Motivated to maintain customer satisfaction and contribute to company success
Overview
10
10
years of professional experience
Work History
Teacher's Assistant
Highlands Community Charter School
2023.03 - Current
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Completed daily reports on attendance and disciplinary performance.
- Graded assignments and reported individual progress to teacher.
Campus Patrol Officer
LOS RIOS COMMUNITY COLLEGE DISTRICT
2022.02 - 2023.03
- Patrols campus buildings and grounds on foot or by vehicle.
- Checks for signs of prowlers, vandalism, fires or any other danger which might result in loss or damage to property.
- Assists with traffic control, parking and processing of paperwork; reports unusual and suspicious occurrences to local police and fire departments.
- Utilized radio and telephone communications equipment to contact other on-campus personnel and external authorities.
Intern
Massachusetts Department Of Corrections
2021.09 - 2021.12
- Develop awareness of the field of corrections, gain understanding of how the Department of Corrections works with offenders, expand my knowledge on different areas of corrections, develop an understanding of the professional world of the department, and explore possible career options.
SECURITY GUARD
APG SECURITY
2018.08 - 2021.05
- Completed full building and grounds patrols every two hours to spot and investigate concerns
- Triaged problems quickly, providing precise and clear information while working under minimum supervision
- Responded quickly to incidents and assessed active situations for security concerns
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
RETAIL SALES REPRESENTATIVE
FOOT ACTION
2017.05 - 2020.04
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Operates computer system for data entry, Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Team Lead
PETSMART
2014.01 - 2017.03
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact
- Developed client relationships through careful listening and effective question response, resulting in 100% repeat business.
Education
Criminal Justice
FISHER COLLEGE
Boston, MAAA - General Studies Criminal Justice
SACRAMENTO CITY COLLEGE
Sacramento, CAHigh School Diploma - undefined
FLORIN HIGH SCHOOL
Sacramento, CASkills
- Customer Service
- Managing Multiple Tasks
- Problem-Solving Ability
- Conflict Resolution
Timeline
Teacher's Assistant
Highlands Community Charter School
2023.03 - Current
Campus Patrol Officer
LOS RIOS COMMUNITY COLLEGE DISTRICT
2022.02 - 2023.03
Intern
Massachusetts Department Of Corrections
2021.09 - 2021.12
SECURITY GUARD
APG SECURITY
2018.08 - 2021.05
RETAIL SALES REPRESENTATIVE
FOOT ACTION
2017.05 - 2020.04
Team Lead
PETSMART
2014.01 - 2017.03
Criminal Justice
FISHER COLLEGE
AA - General Studies Criminal Justice
SACRAMENTO CITY COLLEGE
High School Diploma - undefined
FLORIN HIGH SCHOOL
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