Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holly Lomazzo

Berkshire

Summary

Dynamic cleaning business owner with a proven track record in enhancing operational efficiency and client satisfaction. Leveraged strong customer relations and attention to detail to drive growth and retention. Successfully identified market opportunities, resulting in a significant increase in service offerings and client base.

Overview

17
17
years of professional experience

Work History

Pet Sitter

Dustone Hammond
08.2019 - 01.2025
  • Provided daily care for pets, ensuring safety and well-being in home environments.
  • Developed individualized care plans based on specific pet needs and owner preferences.
  • Maintained clear communication with pet owners regarding health, behavior, and routine updates.
  • Implemented efficient scheduling to optimize time management and service delivery for multiple clients.
  • Conducted regular assessments of pet behavior to identify any changes or concerns requiring owner attention.
  • Utilized various tools for tracking appointments, pet care routines, and client communications effectively.
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Communicated professionally with pet owners via phone, email, and text.
  • Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
  • Gave medication to pets following guidelines from owners.

Cleaning Business Owner

Self Employed
05.2008 - 08.2019
  • Developed and implemented business strategies to enhance operational efficiency.
  • Managed client relationships to ensure satisfaction and retention.
  • Managed daily operations, ensuring tasks were aligned with project timelines.
  • Conducted market research to identify growth opportunities and inform service offerings.

Education

Physiology

University of Phoenix
Tempe, AZ

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Driven and determined

Timeline

Pet Sitter

Dustone Hammond
08.2019 - 01.2025

Cleaning Business Owner

Self Employed
05.2008 - 08.2019

Physiology

University of Phoenix
Holly Lomazzo