Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Personal Information
Hobbies and Interests
Generic
Holly Lopez

Holly Lopez

West Palm Beach,FL

Summary

Over 15 years of experience in Customer Service and Utility work. Skilled in problem-solving and maintaining accuracy. Possesses an Insatiable drive to achieve and exceed goals. Customer-oriented.

Experienced with safe driving practices and passenger transport. Utilizes effective communication skills to ensure passenger comfort and satisfaction—track record of maintaining vehicle cleanliness and adhering to schedules efficiently.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Shuttle Driver

Safe Harbor Marinas
10.2024 - Current
  • Operated with safety and skill to avoid accidents and delays.
  • Followed company policies and procedures and maintained compliance with standards.

Park Ranger

City Of Lake Worth
03.2019 - 06.2023
  • Clean up Garbage and parks throughout City Sometimes cleaning up Dead Animals and clean all areas of parks
  • Supply Toilet paper and Garbage Bags and Bleach and cleaning supplies to all store rooms were there are parks
  • Reporting any broken or damaged structures in city to supervisor
  • Making sure I greet Public in Friendly and courteous manner at all times

Meter Technician / Customer Service

Seacoast Utility Authority
04.2014 - 03.2019
  • Read and Record AMR meter information for customer service and assist in GPS data Collection for GIS
  • Ability to use independent judgment to prioritize work to meet goals
  • Safety is always a priority in my everyday tasks
  • Responsible for customer service and helping customers with equipment issues
  • Achieved good customer relations thru field customer interactions
  • Entered Data into System Data

Custodian / Guest Services

City of West Palm Beach, Florida, Public Utilities
01.2010 - 01.2014
  • Cleaning of all facilities
  • Floor Maintenance and Stock Inventory
  • Assisted with Community Activities and Events
  • Repaired minor Plumbing and Electrical
  • Reason for leaving: Seeking advancement and more responsibilities

Housekeeper

Good Samaritan
05.2010 - 05.2013
  • Cleaning Hospital and supplying patients and guests with needed services

Meter Reader/Customer Service

City of Lake Worth, Florida, Public Utilities
01.2006 - 01.2010
  • Read Electrical Service Meters and Water Meters in all weather conditions
  • Assisted with Customer Service and Billing
  • Reason for leaving: Better Conditions

Customer Service/Meter Technician

Palm Beach County, Public Utilities
01.1997 - 01.2004
  • Read, Record and Installed water meters and customer service
  • Reason for leaving: Caring for family member

Education

High school or equivalent -

Palm Beach Community College
01.1987

Skills

  • PAINTING
  • HOUSEKEEPING
  • Customer Care
  • Customer Service
  • Computer Literacy
  • Basic Math
  • Guest Services
  • GIS
  • Data Collection
  • Landscape Maintenance
  • Facilities Maintenance
  • Cleaning
  • Mechanical

Accomplishments

    I have completed many Fema certifications as well as I am currently enrolled in Coursera studying Computer IT Support Technician and Data Analytics

Certification

driver's license, Fema Safety Certifications, Water treatment Level C, Working on Data Analytics and Customer support IT Tech Certification

Interests

Hiking, Reading

Timeline

Shuttle Driver

Safe Harbor Marinas
10.2024 - Current

Park Ranger

City Of Lake Worth
03.2019 - 06.2023

Meter Technician / Customer Service

Seacoast Utility Authority
04.2014 - 03.2019

Housekeeper

Good Samaritan
05.2010 - 05.2013

Custodian / Guest Services

City of West Palm Beach, Florida, Public Utilities
01.2010 - 01.2014

Meter Reader/Customer Service

City of Lake Worth, Florida, Public Utilities
01.2006 - 01.2010

Customer Service/Meter Technician

Palm Beach County, Public Utilities
01.1997 - 01.2004

High school or equivalent -

Palm Beach Community College

Personal Information

  • Authorized To Work: US for any employer
  • Health Status: Healthy and Non-Smoker

Hobbies and Interests

I love Hiking and Fishing and reading

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