Holly Mason
Customer Service Associate
Genoa,IL
Summary
Attentive retail professional brings 6 years of experience in managing highly effective teams and creating atmosphere of teamwork and growth to drive company success. In-depth knowledge of hostility and customer services industry. People- and service-oriented leader with positive attitude and remarkable work ethic.
Overview
8
8
years of professional experience
Work History
Key Holder
Lodi Tap House
Maple Park, IL
12.2016 - Current
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Make drinks and take orders, multitasking such as answering phones, taking orders and cashing people out.
- Taking liquor inventory.
House Maid
Mint Cleaner
Huntley, IL
03.2014 - 05.2016
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
High School Diploma -
Kaneland High School
Maple Park05.2007
Skills
- Flexible Work Schedule
- Cash Handling and Reconciliation
- Recruitment and Training
- Multitasking
- Dependable
- Good with people
Timeline
Key Holder
Lodi Tap House
12.2016 - Current
House Maid
Mint Cleaner
03.2014 - 05.2016
High School Diploma -
Kaneland High School
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