Holly Masterson
Hayward
Summary
Dynamic Home Health RN Case Manager with 8 years of wound care expertise at Sutter Health. Proven track record in reducing hospital readmissions through proactive patient monitoring and education. Skilled in clinical assessment and compassionate care, fostering strong patient relationships while ensuring compliance with HIPAA and regulatory standards. Oasis expert. Trained and Productive with Epic, Rover and HCHB.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Home Health RN Case Manager
Sutter Health
03.2017 - Current
- Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
- Expedited wound healing using advanced wound care techniques such as negative pressure therapy or hydrocolloid dressings when appropriate.
- Reduced hospital readmissions through diligent monitoring of patients'' progress and timely interventions in-home settings.
- Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.
- Streamlined communication with physicians, ensuring accurate documentation and prompt updates on patient conditions. Efficient in Epic, HCHB, Rover, Oasis expert.
- Collaborated with vendors to procure medical equipment, supplies and services.
- Mentored new RNs entering the field of home health case management fostering a supportive learning environment for professional growth.
Dialysis Registered Nurse
DaVita
09.2016 - 03.2017
- Collaborated with interdisciplinary team members to ensure comprehensive care for all patients undergoing dialysis.
- Coordinated care with other healthcare providers, such as dietitians and social workers, to ensure comprehensive support for patients during their dialysis journey.
- Improved patient outcomes through diligent monitoring of vital signs and timely intervention when necessary.
- Provided emotional support to patients coping with chronic kidney disease, helping them navigate complex medical information while maintaining hope for improved health outcomes.
- Increased patient safety by adhering to strict infection control protocols throughout the entire dialysis process.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Home Care RN
Amity Home Health
01.2016 - 12.2016
- Facilitated seamless transitions between home, hospital, and other care settings by coordinating services and maintaining thorough documentation.
- Reduced hospital readmission rates by closely monitoring patients'' health status and promptly addressing concerns or changes in condition.
- Evaluated effectiveness of current treatments by regularly reassessing patient condition and adjusting care plans accordingly.
- Developed strong rapport with patients and their families through empathy, active listening skills, and genuine concern for their wellbeing.
- Provided skilled nursing interventions such as wound care, IV therapy, and catheter management for diverse patient populations.
- Promoted overall health and wellbeing by developing individualized patient goals, addressing both physical and psychosocial aspects of care.
Director of Nursing
Serra Center
12.2013 - 01.2016
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Performed rounds to observe care and interview staff, residents, and families.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations. yearly CHAP surveys
Education
Associate of Arts - Nursing
Chabot College
Hayward, CA05-2012
Associate of Applied Science - Human Biology
Chabot College
Hayward, CA05-2010
Skills
- Strong communication skills
- HIPAA compliance
- Clinical assessment
- Compassionate patient care
- Efficient with EPIC, Rover, HCHB, Oasis
- 8 years Wound Care experience, Post surgical care, Wound vac care
- Palliative care expertise
- Problem-solving abilities
- OASIS proficiency
- Catheter care, Tracheostomy care
- Intravenous therapy
- Critical thinking, Strong clinical judgment, Team collaboration
Certification
- Registered Nurse License (RN) - State Board of Nursing.
Timeline
Home Health RN Case Manager
Sutter Health
03.2017 - Current
Dialysis Registered Nurse
DaVita
09.2016 - 03.2017
Home Care RN
Amity Home Health
01.2016 - 12.2016
Director of Nursing
Serra Center
12.2013 - 01.2016
Associate of Arts - Nursing
Chabot College
Associate of Applied Science - Human Biology
Chabot College
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