Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Timeline
RegisteredNurse
Jacqueline Hamilton

Jacqueline Hamilton

New Smyrna Beach,FL

Summary

Compassionate and highly experienced registered nurse with 29 years of comprehensive patient care in outpatient environments. Skilled in working with diverse patient populations, prioritizing building trusting relationships to improve outcomes. Efficiently coordinates with healthcare professionals to advance patient care, leveraging proven clinical knowledge, natural interpersonal strengths, and technical abilities. Proficient in EMR charting, medication administration, and interdisciplinary collaboration. Dedicated to optimizing patient care and support. Quality-focused and efficiency-driven leader with a progressive career history in direct patient care, triage, and care coordination in fast-paced environments. Remains calm under pressure, skillfully handles difficult patients and high-stress situations while developing strong relationships through empathetic communication, a respectful attitude, and excellent customer service. Offers top-notch patient care and support. Vigilant, systematic, and focused on delivering cost-effective, high-quality medical care. Certified in nursing. Brings a 25-year background of visiting patients in-home and conducting physical assessments, dressing wounds, and assisting with bathing and grooming activities. Polite and courteous with in-depth knowledge of CPR and first aid. Committed to collaborating with physicians and families to provide quality patient care. Thorough team contributor with strong organizational capabilities. Excels at handling numerous projects simultaneously while ensuring accuracy. Analytical, communicative, and a team player who quickly adapts to new environments. Eager to contribute to team success and further develop professional skills. Positive attitude and commitment to continuous learning and growth. Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability. Leverages these qualities to drive team success and contribute to organizational growth.

Overview

29
29
years of professional experience

Work History

Home Health RN Case Manager

Centerwell Homecare
01.2024 - Current
  • Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
  • Expedited wound healing using advanced wound care techniques such as negative pressure therapy or hydrocolloid dressings when appropriate.
  • Reduced hospital readmissions through diligent monitoring of patients'' progress and timely interventions in-home settings.
  • Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.
  • Promoted a safe living environment for patients by conducting thorough home safety evaluations and recommending necessary modifications or equipment upgrades.
  • Streamlined communication with physicians, ensuring accurate documentation and prompt updates on patient conditions.
  • Empowered patients and their families to take an active role in care decisions, fostering a sense of self-efficacy and improving long-term health outcomes.
  • Collaborated with external healthcare providers to facilitate seamless transitions between acute care settings and home environments.
  • Conducted comprehensive assessments to identify patient risks, establish baseline health status, and determine appropriate intervention strategies.
  • Mentored new RNs entering the field of home health case management fostering a supportive learning environment for professional growth.
  • Prevented complications from chronic illnesses like diabetes or heart failure through targeted patient education initiatives tailored to individual needs.
  • Served as an expert resource for families by providing guidance on disease management techniques, self-care strategies, and available community resources.
  • Facilitated timely referrals to specialists or other healthcare professionals when necessary to address patient needs effectively.
  • Elevated quality of care with ongoing professional development workshops and training sessions focused on evidence-based practices in home health nursing.
  • Coordinated multidisciplinary team meetings regularly to discuss complex cases, share best practices, and develop collaborative solutions for challenging patient situations.

RN Clinical Manager

Pinnacle Homecare
10.2023 - 12.2023
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.

RN

SummaCare Health Insurance Company
07.2020 - 08.2023

Collaborate with other health care providers to evaluate medical necessity of skilled nursing and physical/occupational/speech therapy care needs for Skilled Nursing Facility admissions. Assist in coordination of care for delivery of services in most appropriate setting. Assist with support for transitions between settings for plan members while meeting organization goals related to quality outcomes, member experience and cost-efficiency.

  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
  • Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions post-hospitalization.
  • Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Educated family members and caregivers on patient care instructions.
  • Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.

RN High Risk Case Manager

Summa Health System
07.2016 - 07.2020
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes.
  • Completed initial assessments of patients and family to determine and address individual home care needs. ·
  • Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Managed care from admission to discharge.
  • Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
  • Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
  • Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
  • Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
  • Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions post-hospitalization.
  • Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
  • Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.

Summa At Home Health

Summa Health System
05.2002 - 07.2016
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Performed nursing skills such as medication and disease education, wound care and wound vac, intravenous administration, chemotherapy, urinary catheters, tracheostomy care.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in electronic documentation systems and care plans to accurately document and report patient progress.

Education

Bachelor of Science - Nursing

Chamberlain-Devry School of Nursing
On Line
04.2016

RN Diploma - Nursing Diploma

St. Thomas School of Nursing
Akron, OH
02.1996

Skills

  • Patient and Family Advocacy
  • Intravenous Therapy
  • Hospice and Palliative Care
  • Disease Management Programs
  • Strong Communication Skills
  • Chronic Disease Management
  • OASIS proficiency
  • Home Visits
  • Regulatory Compliance
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Reliability
  • Critical Thinking
  • Strong Clinical Judgment
  • Organizational Skills
  • Adaptability and Flexibility
  • Certified in CPR/AED

Accomplishments

    Summa Health System Nurse Practice Council, represented Homecare department for 2 terms of 2 years.

    Attended Magnet Conference in Baltimore, Maryland for Summa Health System, 2011.

    Attended Magnet Conference in Atlanta, Georgia for Summa Health System, 2015.

    Obtained Clinical Ladder 1 thru Summa Health System eduction Department Program.

Certification

  • Registered Nurse License (RN) - Florida State Board of Nursing.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Home Health RN Case Manager

Centerwell Homecare
01.2024 - Current

RN Clinical Manager

Pinnacle Homecare
10.2023 - 12.2023

RN

SummaCare Health Insurance Company
07.2020 - 08.2023

RN High Risk Case Manager

Summa Health System
07.2016 - 07.2020

Summa At Home Health

Summa Health System
05.2002 - 07.2016

Bachelor of Science - Nursing

Chamberlain-Devry School of Nursing

RN Diploma - Nursing Diploma

St. Thomas School of Nursing
Jacqueline Hamilton