Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holly McLean

212 E Main St,NY

Summary

Proven track record in healthcare and retail management, notably at Bassett Medical Center, where I excelled in multitasking and leveraging computer skills for efficient patient scheduling and staff management. Demonstrated ability to enhance operational efficiency and customer satisfaction, embodying patience and understanding, especially in high-pressure environments. Skilled in problem-solving and adhering to HIPAA regulations, I bring a results-driven approach to team leadership and process optimization.

While I don’t have much experience working professionally with children, I do have 3 children, one of which who has special needs. I feel this experience at home will help me much more when working in a professional environment with children.

Overview

13
13
years of professional experience

Work History

Medical Office Assistant

Bassett Medical Center
Cooperstown, NY
07.2021 - Current
  • Scheduling GI procedures
  • transcribing outside referrals
  • answering phone calls and directing them to their desired location.
  • Assisting nursing staff with patient calls

Center Store Associate

Hannaford
Herkimer, NY
01.2019 - 07.2021
  • Stocking shelves using first in first out protocols
  • merchandising new products
  • customer service

Assistant Store Manager

McDonald’s
Lake Placid, NY
11.2011 - 03.2018
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Hiring, and scheduling of staff

Education

High School Diploma -

Saranac Lake High School
Saranac Lake, NY
06.2014

Skills

  • Multitasking and Organization
  • Computer Skills
  • Problem-Solving
  • HIPAA Regulations
  • I had experience in caring for children as well as children with disabilities as I have three children, one of which has Autism/ADHD
  • patient, calm, understanding individual

Timeline

Medical Office Assistant

Bassett Medical Center
07.2021 - Current

Center Store Associate

Hannaford
01.2019 - 07.2021

Assistant Store Manager

McDonald’s
11.2011 - 03.2018

High School Diploma -

Saranac Lake High School
Holly McLean