Summary
Overview
Work History
Education
Skills
Timeline
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Holly Michaud

Central Falls,RI

Summary

Proven Phlebotomist with a track record of enhancing patient satisfaction through compassionate care at Fatima Hospital. Skilled in venipuncture and maintaining HIPAA compliance, adept at specimen handling and improving testing accuracy. Excelled in high-pressure situations, significantly reducing contamination risks.

Overview

15
15
years of professional experience

Work History

Phlebotomist

Fatima Hospital
12.2022 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.

Cna/Phlebotomist

Lifespan: Rhode Island Hospital
04.2019 - 12.2022
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Cna/Unit Secretary/Phlebotomist

Columbia Memorial Hospital
06.2009 - 05.2015
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

High School Diploma -

William M Davies, Jr. Career High School
Lincoln
06.1996

Skills

Venipuncture

Order of draw

Patient Care

Specimen handling

Sample and specimen collection

Butterfly needle technique

HIPAA Compliance

Patient confidentiality

Blood collection techniques

Specimen labeling procedures

Communication abilities

HIPAA

Timeline

Phlebotomist

Fatima Hospital
12.2022 - Current

Cna/Phlebotomist

Lifespan: Rhode Island Hospital
04.2019 - 12.2022

Cna/Unit Secretary/Phlebotomist

Columbia Memorial Hospital
06.2009 - 05.2015

High School Diploma -

William M Davies, Jr. Career High School

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Holly Michaud