Holly Miller
Summary
Reliable employee who is successful at managing multiple priorities with a positive attitude. I am seeking a full-time position that provides steady career growth along with job satisfaction, challenges and opportunities to contribute to the organization's success.
Overview
11
11
years of professional experience
Work History
Assistant Department Manager
Vons
10.2017 - 02.2022
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Set schedules for 8-12 employees by planning and designating shifts and hours.
- Motivated staff to perform at peak efficiency and quality.
Hotel Front Desk Clerk
Roadway Inn Hotel
04.2014 - 09.2016
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees and payments.
- Confirmed relevant guest information and payment methods to prevent fraud.
Receptionist/Billing Assistant
Synergy Direct Solutions
01.2012 - 09.2013
- Contacted customers and third party payers to pursue payments.
- Resolved customer problems and complaints.
- Collaborated with external creative agencies to produce and distribute marketing materials.
- Conferred with department heads or staff to discuss contracts, advertising media selection or products to be advertised.
Sandwich Artist
SUBWAY®Restaurants
06.2011 - 07.2013
- Greeted guests, promoted specials and took orders.
- Assisted customers in choosing menu items by providing food complementing information.
- Trained team members to prepare sandwiches and other items according to instructions.
- Accurately operated cash register to process customer payments.
Education
General Studies - Dental Assistant
Grossmont Health Occupations Center
Santee, CA06.2013
Skills
- Interpersonal Communication
- Strong Work Ethic and Dependable
- Customer Service
- Fast Learner
- Positive Attitude
- Staff Education and Training
Timeline
Assistant Department Manager
Vons
10.2017 - 02.2022
Hotel Front Desk Clerk
Roadway Inn Hotel
04.2014 - 09.2016
Receptionist/Billing Assistant
Synergy Direct Solutions
01.2012 - 09.2013
Sandwich Artist
SUBWAY®Restaurants
06.2011 - 07.2013
General Studies - Dental Assistant
Grossmont Health Occupations Center
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