Hard-working, collaborative team player with over 15 years of experience in customer service. Seeking to secure a challenging position in a reputable organization to expand my skills, learnings and knowledge.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Food Service
Southwestern City School District
Grove City, OH
08.2022 - 01.2023
Efficiently prepare and serve meals based on health guidelines
Cashier duties include balancing cash drawer, assist with sales and handle personal account information
Operate, maintain and clean all kitchen equipment
Stock shelves, carts and walk-in freezers
Assist with laundry, dishes, bookkeeping, and maintaining a consistent count of servings
Rural Carrier Associate
United States Postal Service
Columbus, OH
09.2020 - 01.2021
Sorted U.S. mail and parcels by individual addresses
Interacted and assisted customers with questions and guidance
Delivered items with a right-hand drive vehicle along assigned routes
Picked up outgoing mail and packages from customers; ensured proper handling for correct destination
Sold stamps, money orders and supplies to customers
Lift, push and pull large quantities and heavy loads of mail and packages
Attended various onsite job training
Office Administrator
Axis Construction Services, LLC.
Groveport, OH
09.2017 - 04.2020
Created AIA contracts and change orders between the owner and subcontractors
Reconciled monthly credit card statement for 12 company cards
Composed and responded to emails, answered phones and handled walk-in clientele
Communication liaison with various suppliers and subcontractors
Accounts receivable for AIA pay applications and supplier invoices
Monitored, ordered and restocked office supplies to keep team members on-task and productive.
Highway Technician
Ohio Department Of Transportation
Delaware, OH
07.2015 - 09.2017
Daily logbooks and record keeping of equipment usage, mileage, hours and maintenance
Maintained communication with team members via Marks radios; while working on roadways
Drove CDL class B dump trucks, crash truck with attenuator, one ton truck and pickup trucks for various operational needs
Operated front end loaders, commercial highway sweepers, snowplow, skid steer, arrowboards and wood chipper
Performed general highway maintenance such as patching potholes, traffic control for freeway accidents, remove guardrails, gather big litter and flagging
VIP Host
Penn National Gaming, Hollywood Casino
Columbus, OH
10.2014 - 05.2015
Promoted business loyalty to build and maintain positive, long term relationships with clientele
Dedicated to privacy and security of all personal player information
Assisted with the planning and execution of private parties, promotions, and tournaments
Displayed quick problem-solving skills, time management, and prioritizing tasks and responsibilities of the role
Completed assigned administrative duties such as compiling event profitability and entering data into a Microsoft Excel spreadsheet
Booked hotel and/or transportation for guests
Assisted in training new department employees, answered phone lines and email messages; use of Microsoft Office
Prepared context and attended weekly office meetings
Education
High School Diploma -
Westland High School
Galloway, OH
09.1987 - 06.1991
Skills
Verbal and written communication
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Certification
CDL-B License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.