Holly Morgan
Columbus,OH
Summary
Hard-working, collaborative team player with over 15 years of experience in customer service. Seeking to secure a challenging position in a reputable organization to expand my skills, learnings and knowledge.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Food Service
Southwestern City School District
Grove City, OH
08.2022 - 01.2023
- Efficiently prepare and serve meals based on health guidelines
- Cashier duties include balancing cash drawer, assist with sales and handle personal account information
- Operate, maintain and clean all kitchen equipment
- Stock shelves, carts and walk-in freezers
- Assist with laundry, dishes, bookkeeping, and maintaining a consistent count of servings
Rural Carrier Associate
United States Postal Service
Columbus, OH
09.2020 - 01.2021
- Sorted U.S. mail and parcels by individual addresses
- Interacted and assisted customers with questions and guidance
- Delivered items with a right-hand drive vehicle along assigned routes
- Picked up outgoing mail and packages from customers; ensured proper handling for correct destination
- Sold stamps, money orders and supplies to customers
- Lift, push and pull large quantities and heavy loads of mail and packages
- Attended various onsite job training
Office Administrator
Axis Construction Services, LLC.
Groveport, OH
09.2017 - 04.2020
- Created AIA contracts and change orders between the owner and subcontractors
- Reconciled monthly credit card statement for 12 company cards
- Composed and responded to emails, answered phones and handled walk-in clientele
- Communication liaison with various suppliers and subcontractors
- Accounts receivable for AIA pay applications and supplier invoices
- Monitored, ordered and restocked office supplies to keep team members on-task and productive.
Highway Technician
Ohio Department Of Transportation
Delaware, OH
07.2015 - 09.2017
- Daily logbooks and record keeping of equipment usage, mileage, hours and maintenance
- Maintained communication with team members via Marks radios; while working on roadways
- Drove CDL class B dump trucks, crash truck with attenuator, one ton truck and pickup trucks for various operational needs
- Operated front end loaders, commercial highway sweepers, snowplow, skid steer, arrowboards and wood chipper
- Performed general highway maintenance such as patching potholes, traffic control for freeway accidents, remove guardrails, gather big litter and flagging
VIP Host
Penn National Gaming, Hollywood Casino
Columbus, OH
10.2014 - 05.2015
- Promoted business loyalty to build and maintain positive, long term relationships with clientele
- Dedicated to privacy and security of all personal player information
- Assisted with the planning and execution of private parties, promotions, and tournaments
- Displayed quick problem-solving skills, time management, and prioritizing tasks and responsibilities of the role
- Completed assigned administrative duties such as compiling event profitability and entering data into a Microsoft Excel spreadsheet
- Booked hotel and/or transportation for guests
- Assisted in training new department employees, answered phone lines and email messages; use of Microsoft Office
- Prepared context and attended weekly office meetings
Education
High School Diploma -
Westland High School
Galloway, OH 09.1987 - 06.1991
Skills
Verbal and written communication
Ability to Prioritize Multiple Tasks and Responsibilities
Strong Attention to Detail
Highly Proficient Problem-Solving Skills
Customer Service
Strong Computer Skills; average typing 74 wpm
Analytical and Critical Thinking
Certification
CDL-B License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.
Albert Schweitzer
Timeline
Food Service
Southwestern City School District
08.2022 - 01.2023
Rural Carrier Associate
United States Postal Service
09.2020 - 01.2021
Office Administrator
Axis Construction Services, LLC.
09.2017 - 04.2020
CDL-B License
10-2015
Highway Technician
Ohio Department Of Transportation
07.2015 - 09.2017
VIP Host
Penn National Gaming, Hollywood Casino
10.2014 - 05.2015
High School Diploma -
Westland High School
09.1987 - 06.1991