Holly Murphy
Knoxville,TN
Summary
I am a reliable employee that goes the extra mile to help where needed. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Mayo Garden Centers
Knoxville, TN
05.2016 - Current
- Complete thorough opening, closing and shift change functions to maintain operational standards each day.
- Order select inventory for both locations and create purchase orders.
- Provide excellent customer service by helping customers find what they need.
- In charge of merchandising products on sales floor for both locations.
- Delegate daily tasks to team members to optimize group productivity.
- Hire and train new employees to meet job requirements.
- Multi task efficiently
Shift Supervisor
Green Beans Coffee Company
Fort Campbell North, KY
08.2012 - 04.2016
- Managed morning rush of over 200 customers efficiently
- Adhered to recipe and presentation standards for specialty coffee drinks.
- Correctly followed all health, safety, and sanitation guidelines.
- Provided excellent customer service.
- Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
Baker/Prep Cook
2 Chef's Bakery
Kingston, TN
01.2011 - 05.2012
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Decorated birthday, wedding cakes etc.
- Designed appealing product displays.
- Utilized measuring instruments, commercial-grade mixers and ovens to bake cakes and pastries.
- Met with customers to discuss needed bakery items and take orders.
- Catered Rotary club once a week and catered other events as well.
Education
High School Diploma -
Harriman High School
Harriman, TN05-2003
Some College (No Degree) - Business
Roane State Community College
Harriman, TNSkills
- Product and Service Knowledge
- Task Delegation
- Employee Scheduling
- Recruiting and Interviewing
- Staff Management
- Retail Operations Management
- Money Handling
Affiliations
- Reading
- Gardening
- Music
Timeline
Assistant Manager
Mayo Garden Centers
05.2016 - Current
Shift Supervisor
Green Beans Coffee Company
08.2012 - 04.2016
Baker/Prep Cook
2 Chef's Bakery
01.2011 - 05.2012
High School Diploma -
Harriman High School
Some College (No Degree) - Business
Roane State Community College