Summary
Work History
Education
Skills
Timeline
Generic

Holly Osburn

Summary

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Work History

Associate

Deseret Industries Thrift Store
2021 - Current
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Maintained cash drawer of $[Amount] or more per shift.

Cashier

Skyline Lanes
Idaho Falls, ID
2010 - 2011

Associate

A & W Restaurant
Blackfoot, ID
2008 - 2010
  • Worked varied hours, days, nights and weekends as business needs dictated.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Increased customer satisfaction significantly within department.

Cashier

Flying J Deli
Blackfoot, ID
2008 - 2008

Associate

K Mart
Ammon, ID
2001 - 2007

Education

Some College (No Degree) - Accounting

Santa Ana College
Santa Ana, CA

Massage Therapy Certificate - Health And Wellness

U.S. Career Institute
Fort Collins, CO
2010

High School Diploma -

Santiago High School
Garden Grove, CA
1981

Skills

  • Cooperative Attitude
  • Customer Assistance, Relations and Satisfaction
  • Customer Transactions
  • Feedback Acceptance
  • Cash Register Operation
  • Fitting Room Oversight
  • Inventory Stocking
  • Product Location
  • Work Task Prioritization
  • Answering Customer Questions
  • Basic Math Functions
  • Monetary Transactions
  • Active Listening
  • PCI (Payment Card Industry)

Timeline

Associate

Deseret Industries Thrift Store
2021 - Current

Cashier

Skyline Lanes
2010 - 2011

Associate

A & W Restaurant
2008 - 2010

Cashier

Flying J Deli
2008 - 2008

Associate

K Mart
2001 - 2007

Some College (No Degree) - Accounting

Santa Ana College

Massage Therapy Certificate - Health And Wellness

U.S. Career Institute

High School Diploma -

Santiago High School
Holly Osburn