Holly Paul
North Royalton,Ohio
Summary
Dynamic marketing professional with a proven track record of relationship building and team support. Known for delivering exceptional customer service and fostering effective communication. Skilled in problem-solving and office organization, thrives in collaborative and creative environments, ensuring market research-driven results.
Overview
5
5
years of professional experience
Work History
Community Assistant
Campus Pointe
Kent, OH
09.2024 - Current
- Assist residents with daily living needs and community engagement activities.
- Develop and maintain strong relationships with residents and staff members.
- Facilitate communication between residents and management for feedback collection.
- Support new resident orientation by providing essential information and resources.
- Respond promptly to resident inquiries regarding housing issues or concerns.
- Recruitment of new residents at sporting events.
- Provide tours to potential future residents.
- Provide professional phone support to residents and customers.
- Provide 24/7 on-call support as needed.
Administrative Assistant
Watteredge
Avon Lake, Ohio
05.2024 - 08.2024
- Executed scanning of confidential documents to ensure data security.
- Assisted the human resources manager with daily tasks as needed.
- Developed digital content for diverse events, enhancing engagement and outreach.
- Coordinated organization of office space to maintain a productive work environment.
Bakery Clerk
Michael Angelo's Bakery
Broadview Heights, Ohio
10.2022 - 04.2024
- Delivered exceptional customer service to enhance client satisfaction.
- Operated cash register accurately and efficiently.
- Processed and fulfilled orders promptly to minimize wait times.
- Scanned and packaged bakery items for customer convenience.
- Maintained cleanliness and organization of display cases and work areas.
- Collaborated with team members to restock inventory as needed.
Cashier
Marc's
Broadview Heights, USA
11.2021 - 10.2022
- Provided customer service
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout area and surrounding displays.
- Handled cash, credit, and check payments accurately during busy shifts.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register.
Concessions (Seasonal)
Cleveland Metroparks
Berea, USA
04.2021 - 08.2021
- Delivered exceptional customer service to enhance guest experiences.
- Completed day-to-day duties accurately and efficiently.
- Maintained cleanliness of restaurant to ensure a welcoming environment.
- Operated cash register accurately for efficient transaction processing.
Education
Kent State University - Marketing And Entrepreneurship
Kent State University
Kent, OH05.2027
High School -
North Royalton High School
North Royalton, Ohio05.2023
Skills
- Communication skills
- Team collaboration
- Organizational skills
- Relationship building
- Problem-solving
- Social media skills
- Proficient in Microsoft Office Suite
- Entrata
- Market research
- SWOT analysis
- Company, competitive, and market analysis
- Basic graphic design (Canva)
- Public speaking and presentations
- Customer-focused thinking
- Creating and scheduling digital content
Affiliations
Phi Mu sorority
Awards
- Honor Roll
- Merit Roll
Timeline
Community Assistant
Campus Pointe
09.2024 - Current
Administrative Assistant
Watteredge
05.2024 - 08.2024
Bakery Clerk
Michael Angelo's Bakery
10.2022 - 04.2024
Cashier
Marc's
11.2021 - 10.2022
Concessions (Seasonal)
Cleveland Metroparks
04.2021 - 08.2021
Kent State University - Marketing And Entrepreneurship
Kent State University
High School -
North Royalton High School