Holly Poole
Savannah,NY
Summary
Seasoned healthcare admissions professional with a strong background in guiding families, coordinating assessments, and managing complex placement details. Skilled in building relationships with hospitals, case managers, and discharge planners to support timely, compliant admissions and positive resident transitions.
Overview
25
25
years of professional experience
Work History
Director of Admissions
Blossom View Nursing Home
Sodus, New York
09.1991 - 04.2016
- Managed admissions workflow to facilitate timely resident placements. and supported Blossom View Nursing Home staff.
- Coordinated communication with hospitals, case managers, and discharge planners to streamline referral processes.
- Facilitated admissions process for Blossom View Nursing Home residents and families, ensuring smooth transitions.
- Worked with nursing staff on admission readiness and room assignments.
- Assisted with resident referrals, assessments, and move-in paperwork.
- Answered inquiry calls and guided families through placement options.
- Explained care services, policies, and payer requirements to families.
Education
High School Diploma -
Clyde Savannah High School
Clyde, NY06-1989
Skills
- Conflict resolution
- Referral management
- Insurance verification
- Resident assessments
- Move-in paperwork
- Healthcare compliance
- Planning and coordination
- Effective communication
- Family support services
- Relationship building
- Conflict resolution
- Integrity and trustworthiness
- Community outreach
- Admissions and registrations
- Community outreach
Timeline
Director of Admissions
Blossom View Nursing Home
09.1991 - 04.2016
High School Diploma -
Clyde Savannah High School