Holly Romans

Attentive Principal Quality Engineer always ready to step in and correct production weaknesses or faults. Provides limitation of liability by applying exceptional foresight and forecasting techniques to all proposed designs and manufacturing processes.

• Developed and maintained Quality Assurance procedures in accordance with ISO 9001 standards.
• Performed product inspections and reported results detailing errors, failures and non-conformance.
• Collaborated with quality team members and leaders to monitor conformance to quality standards.
• Provided spot troubleshooting of unexpected issues with products, manufacturing and design phases.
• Drafted process documentation to standardize operating procedures and techniques.
• Performed data analysis to identify root causes of quality issues and developed corrective actions.
• Analyzed customer complaints and feedback, conducted investigations, and implemented appropriate corrective actions.
• Facilitated improvement protocols to decrease error rate and mitigate non-conformance.

• Demonstrated strong knowledge of company standards and protocols during inspections.
• Assisted in the design and implementation of new processes for improved product quality.
• Reviewed engineering drawings, process specifications, test requirements, inspection plans, and other technical documents for accuracy.
• Monitored production activities to ensure conformance to established methods and procedures.
• Developed reports summarizing key metrics related to product quality.
• Collaborated with cross-functional teams to develop solutions that improve overall product quality.
• Organized meetings with stakeholders to discuss current issues regarding product quality assurance programs.
• Participated in continuous improvement initiatives by identifying opportunities for process optimization based on best practices from industry standards.
• Prepared detailed reports outlining findings from investigations into customer complaints or other sources of information.
• Built lasting rapport with clients and vendors to foster satisfaction and loyalty.
• Generated technical reports for customers.

Proficient in following all required engineering documentation and electrical schematics to assemble space vehicles for the Venice program at Northrup Grumman's Maryland Space Assembly and Test Facility.

• Followed all ESD and cleanliness protocols while working in a class C clean room environment.
• Maintained safety by verifying compliance and assuring proper facility testing.
• Inspected and repaired program systems and components.
• Inspected precision machine parts using micrometers, height gauges and optical comparators.
• Mixed and applied multiple types of epoxies and adhesives for and on flight hardware.
• Built, modified and installed various wiring harness.
• Assembled, modified and applied MLI Blanketing to space vehicles.
• Inspected, cleaned, and installed payloads to space vehicles.
• Tested components, assemblies and systems to diagnose problems.
• Maintained thorough and accurate incident reports, service logs and inventory maintenance documentation.
• Maintained communications and information security levels and observed appropriate security level requirements at the Top Secret classification level.
• Expanded technical skills through continuing education courses.

Experienced Electronic Specialist with a demonstrated history of working on radar, radios, satellite communications equipment, navigation equipment, computer networks, and communications security equipment in the military industry.

• Interpreted schematic blueprints, wiring diagrams, performance specifications and service manuals.
• Read and interpreted technical manuals, drawings and schematics to make accurate repair decisions.
• Performed preventive, predictive and corrective maintenance to keep machinery running at optimal levels.
• Modified, installed and repaired complex experimental and commercial electronic equipment.
• Maintained and repaired electronic equipment used in heating and air conditioning systems, including boilers.
• Worked both independently and with crews to interpret electrical malfunctions and make repairs quickly to minimize downtime for customers.

Skilled in Communications Security, Key Management Infrastructure, IT systems, Fiber Optic systems, as well as in the maintenance and troubleshooting of electronic and electrical systems.

• Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
• Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
• Developed online documentation for common processes for both support staff and end-users.
• Managed user profiles, security access and shared file structures.

Experience working as a Maintenance manager (3MC) and CSMP Manager (coordinating the order and receipt of critical repair parts for casualtied systems onboard US Naval Vessels) for multiple ships in the Littoral Combat Ship class (LCS) Community.

• Built and maintained successful relationships with service providers, vendors, dealers and consumers.
• Insured timely receipt of critical repair parts to vital ships systems.