Jose Sanchez
Cleveland,OH
Summary
Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.
Overview
8
8
years of professional experience
Work History
Sales Development Representative
Pro Service Plumbing LLC
Willoughby, OH
06.2023 - Current
- Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
- Identified and capitalized on key business growth opportunities.
- Developed relationships with existing customers to increase sales opportunities.
- Built strong relationships with partners and vendors to ensure quality service delivery.
Sales Assistant
Everdry Waterproofing
Findlay, OH
10.2020 - 01.2023
- Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
- Solicited orders from existing customers through phone calls and emails.
- Developed new business opportunities through networking with professionals in related industries.
- Educated customers on product features and technical details to highlight benefits.
- Researched customer needs and preferences through surveys, interviews, focus groups and other methods.
- Calculated production, delivery and installation costs to provide customers with accurate quotes.
- Negotiated prices and set up contracts to finalize sales agreements.
Admission Counselor
Heidelberg University
Tiffin, OH
07.2018 - 10.2020
- Organized events such as open houses, information sessions, and other outreach activities.
- Analyzed enrollment trends to identify potential areas for improvement within the admissions process.
- Counseled admitted students on course selection and registration processes.
- Reviewed applications, evaluated transcripts, and made decisions regarding admission status.
- Assisted in the development of recruitment strategies to attract a diverse student body.
Sales Coordinator
Reineke Family Dealerships
Tiffin, OH
02.2018 - 07.2018
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Adhered to standards of quality and service and industry regulations.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Ensured customer follow up by scheduling service appointments and providing contact information for further assistance.
Sales Agent
Who's Nuts
Tiffin, OH
01.2016 - 02.2018
- Identified and capitalized on key business growth opportunities.
- Collaborated with marketing team members on joint initiatives aimed at increasing brand visibility among target audiences.
- Performed administrative tasks including order entry, invoicing and filing paperwork.
- Developed relationships with key accounts to increase sales volume.
- Product creation and marketing strategies
Education
Bachelor of Arts - Sports Management
Heidelberg University
Tiffin, OH05.2016
Skills
- Business Development
- Cold Calling
- Door-To-Door Sales
- Lead Generation
Timeline
Sales Development Representative
Pro Service Plumbing LLC
06.2023 - Current
Sales Assistant
Everdry Waterproofing
10.2020 - 01.2023
Admission Counselor
Heidelberg University
07.2018 - 10.2020
Sales Coordinator
Reineke Family Dealerships
02.2018 - 07.2018
Sales Agent
Who's Nuts
01.2016 - 02.2018
Bachelor of Arts - Sports Management
Heidelberg University
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