Summary
Overview
Work History
Education
Skills
Timeline
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Holly Smith

Macclenny,FL

Summary

Professional kitchen management expert with comprehensive experience in leading culinary teams, ensuring high-quality food preparation, and maintaining kitchen efficiency. Strong focus on team collaboration, adaptable to changing needs, and dedicated to achieving operational excellence. Skilled in inventory management, staff training, and maintaining health and safety standards. Reliable, results-driven, and prepared to make significant impact in any culinary environment. I also have some use of microsoft excel and the business side of operations.

Overview

17
17
years of professional experience

Work History

Kitchen Manager

Calender's Pizzeria and Sports Bar
04.2017 - Current
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Oversaw food preparation and monitored safety protocols.
  • Checked and tested foods to verify quality and temperature.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Fostered a collaborative working environment among diverse teams of chefs, line cooks, prep cooks, dishwashers, and other support staff.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.

Phlebotomist

Blood Alliance
10.2014 - 04.2016
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Verified proper storage and transportation of specimens to laboratories.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Organized daily work based on collection priority.
  • Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.

CNA

Macclenny Nursing & Rehab Center
01.2011 - 09.2013
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.

Phlebotomist

Quality Care Phlebotomy
05.2008 - 04.2011
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Organized daily work based on collection priority.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
  • Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
  • Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
  • Exhibited strong organizational skills in scheduling appointments, preparing equipment, and tracking supplies inventory for mobile phlebotomy operations.

Education

High School Diploma -

Baker County High School
Glen St Mary, FL
05-2008

Skills

  • Multitasking and Organization
  • Customer Service
  • Food Safety
  • Inventory Management
  • Staff Supervision
  • Staff Training and Development
  • Kitchen Management
  • Food Preparation
  • Problem-Solving
  • Attention to Detail
  • Vendor Relations
  • Operations Management

Timeline

Kitchen Manager

Calender's Pizzeria and Sports Bar
04.2017 - Current

Phlebotomist

Blood Alliance
10.2014 - 04.2016

CNA

Macclenny Nursing & Rehab Center
01.2011 - 09.2013

Phlebotomist

Quality Care Phlebotomy
05.2008 - 04.2011

High School Diploma -

Baker County High School

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Holly Smith