Holly Spellman
Manchester,NEW HAMPSHIRE
Summary
Strategic regional manager skilled in leading multi-unit teams to achieve operational excellence and financial targets. Expertise in KPI management, employee engagement, and talent development, resulting in increased revenue and a high-performing, motivated workforce.
Overview
10
10
years of professional experience
Work History
Regional Manager
Planet Fitness Headquarters
Hampton, New Hampshire
10.2019 - Current
- Ability to lead multiple locations and management teams, providing direction, coaching, accountability, and performance management.
- Enhanced employee retention through firsthand leadership, weekly development initiatives, and fostering a work hard and have fun culture.
- Develops and executes action plans focused on revenue growth, customer retention, labor management, and operational performance.
- Prioritizes and schedules maintenance to maintain the highest standards of facilities and member experience daily in our clubs.
- Managed budget allocations for regional operations and initiatives.
- Analyzed regional financial data to identify areas of growth opportunities.
- Organized promotional events to generate interest in products or services offered by the company.
- Mentored team members by demonstrating best practices for sales and customer service.
District Manager
Panera Bread/PR Management LLC.
05.2016 - 08.2019
- Met company sales objectives, including KPI’s to foster food and labor costs.
- Monitor P&L reports for each store and develop effective ways to fill in gaps between actual performance and company budgets.
- Prioritize profitability through daily leadership and action plans monthly.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
Bachelor’s Degree - Food Service Management
Johnson And Wales University
Providence, RI11-2004
Skills
- P&L Management
- KPI management
- Revenue Growth
- Talent Pipeline Management
- Talent acquisition
- Multi-Unit Leadership
- Leadership Development
- Team Building
- Coaching
- Performance Management
- Employee Engagement
- Conflict Resolution
Timeline
Regional Manager
Planet Fitness Headquarters
10.2019 - Current
District Manager
Panera Bread/PR Management LLC.
05.2016 - 08.2019
Bachelor’s Degree - Food Service Management
Johnson And Wales University