MATTHEW PLOTKIN
Boca Raton,FL
Summary
Results-driven Operations Leader with over 10 years managing disaster restoration, construction, and mitigation operations. Led teams of 35+ across multi-site environments, overseeing significant annual revenue. Skilled in operational strategy, financial management, project execution, and vendor negotiations, collaborating with leadership to enhance performance and establish efficient procedures.
Overview
15
15
years of professional experience
Work History
Regional Manager
RAPID RESPONSE TEAM LLC
Delray Beach, USA
2020.12 - 2026.08
- Directed regional operations supporting $10M in annual revenue, overseeing operational performance, staffing, project execution, resource allocation, and customer service across multiple locations.
- Partnered with executive leadership to establish strategic objectives, identify growth opportunities, and execute initiatives designed to strengthen regional performance.
- Led and developed a workforce of 35+ employees, including recruiting, interviewing, onboarding, performance management, coaching, mentoring, and professional development.
- Oversaw operational workflows and resource allocation to ensure teams, materials, vendors, and projects were aligned with business priorities.
- Developed and implemented standardized operating procedures to improve consistency, productivity, accountability, and operational efficiency.
- Championed continuous improvement initiatives by evaluating processes, identifying operational inefficiencies, and implementing workflow enhancements.
- Managed escalated customer issues and established proactive communication processes to strengthen client relationships and improve service delivery.
- Negotiated with vendors and suppliers to obtain competitive pricing while maintaining quality and service expectations.
- Supported workforce planning and talent acquisition strategies to maintain staffing levels aligned with operational demand and business objectives.
Project Manager
RAPID RESPONSE TEAM LLC
Delray Beach, USA
2014.10 - 2020.12
- Develop project execution strategies, timelines, milestones, budgets, and resource plans to support successful project delivery.
- Manage multiple concurrent disaster restoration, construction, and mitigation projects from planning through completion, coordinating personnel, budgets, schedules, vendors, and client expectations.
- Coordinate cross-functional teams, field personnel, vendors, and stakeholders to resolve issues and maintain project schedules, quality standards, and safety requirements.
- Monitor project financial performance, costs, labor, materials, and resource utilization to maintain budgetary control.
- Negotiate supplier and subcontractor agreements to secure quality materials and services at competitive pricing.
- Mentor junior project personnel in project management, risk mitigation, site operations, and best practices.
- Conduct post-project reviews to identify opportunities for process improvement and incorporate lessons learned into future operations.
Project Superintendent
MIKE KOGAN CONSULTING
Point Pleasant, USA
2011.09 - 2014.10
- Directed daily field operations, supervising employees, trade subcontractors, and site activities to ensure projects remain aligned with schedules, specifications, quality requirements, and safety standards.
- Conducted site inspections to monitor progress and identify deficiencies, ensuring adherence to quality-control and safety standards.
- Coordinated weekly project-status meetings with inspectors, trade contractors, and field crews to align on project goals and address challenges.
- Maintained detailed daily field reports on labor, site conditions, project activities, and milestone progress to support informed decision-making.
Education
Associate of Science - Radiology
Med Vance Institute
Lake Worth, FL2010-05
Journeyman Plumber -
Palm Beach Community College
Lake Worth, FL2005-01
High School Diploma -
Olympic Heights High School
Boca Raton, FL2002-05
Skills
- Operations Management
- Strategy
- Revenue Oversight
- Financial Oversight
- Multi-Site Operations
- Team Leadership
- Workforce Development
- P&L Management
- Budget Management
- Process Improvement
- SOP Development
- Project Portfolio Management
- Vendor Negotiations
- Contract Negotiations
- Resource Planning
- Resource Allocation
- Client Management
- Stakeholder Management
- Risk Management
- Conflict Resolution
- Quality Assurance
- Safety Compliance
- Recruiting
- Training
- Performance Management
- Strategic Planning
- Business Growth
Timeline
Regional Manager
RAPID RESPONSE TEAM LLC
2020.12 - 2026.08
Project Manager
RAPID RESPONSE TEAM LLC
2014.10 - 2020.12
Project Superintendent
MIKE KOGAN CONSULTING
2011.09 - 2014.10
Associate of Science - Radiology
Med Vance Institute
Journeyman Plumber -
Palm Beach Community College
High School Diploma -
Olympic Heights High School