Holly Thorpe (McFate)
Longview,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
Work History
Owner
Bunker Hill Bulldogges
Longview, WA
01.2017 - Current
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Oversaw budgeting and financial management.
Customer Service/Salesperson
Restoration Unlimited
Vancouver, WA
06.2005 - 12.2016
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Apartment Maintenance Technician
Rockwood at Hawthorne
Spokane, WA
05.2003 - 05.2005
- Performed routine maintenance and repairs on apartment buildings, such as painting, plumbing, electrical work, carpentry, and HVAC systems.
- Inspected apartments for safety hazards and took corrective action when needed.
- Installed new appliances in apartments upon request from tenants or landlords.
- Responded quickly to emergency repair requests from tenants or landlords.
Head of Aquatics Department
Petco
Portland, OR
01.1996 - 12.2000
- Regularly inspected and monitored the health of freshwater aquariums, fish, and other aquatic life.
- Maintained water chemistry levels to ensure a healthy environment for the fish.
- Performed routine maintenance tasks on tanks such as cleaning filters and gravel vacuuming.
- Provided advice to customers regarding selection of fish species, tank size, and equipment needs.
Education
Certificate of Completion - Facility Maintenance
Home Builders Institute
Curlew, WA03-2002
Some College (No Degree) - Science/Math
Clark College
Vancouver, WASome College (No Degree) - Business Education
Spokane Falls Community College
Spokane, WASkills
- Interpersonal relations
- Computer proficiency
- Teaching martial arts
- Working with children
- Problem solving
- Self motivated
Affiliations
- I have been training in martial arts since 1996 and have been at my current martial arts school since 2005 under GM Mark Moy in La Center, WA. Currently, I am working towards my black belt rank and help teach classes to children and adults.
Timeline
Owner
Bunker Hill Bulldogges
01.2017 - Current
Customer Service/Salesperson
Restoration Unlimited
06.2005 - 12.2016
Apartment Maintenance Technician
Rockwood at Hawthorne
05.2003 - 05.2005
Head of Aquatics Department
Petco
01.1996 - 12.2000
Certificate of Completion - Facility Maintenance
Home Builders Institute
Some College (No Degree) - Science/Math
Clark College
Some College (No Degree) - Business Education
Spokane Falls Community College
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