Holly Totten

Greeting the patients, answering the phones making sure appointments were correct a the Doctors orders were put in the computer. R escheduling patients for their upcoming appointments. Doing ins. Authorizations. Asst. the Registered Nurses with taking the pt's vitials, making sure the nurses area was ready for the procedure. Keeping stock of all items that were frequently used. Pharmacy needs for the patients. Transporting the pt. from the unit to other areas in the hospital.

• Reduced dentist''s workload during procedures by anticipating their needs and having necessary instruments readily available.
• Utilized advanced dental equipment proficiently, including intraoral cameras and digital radiography tools, to support comprehensive patient assessments
• Promoted a positive environment for patients and staff through effective communication and teamwork.
• Increased patient retention by developing strong relationships and providing personalized care.
• Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, Type, casts and impressions.
• Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.

Greeting the customers, answering the incoming calls, making sure all the U.S. Mail went into the correct post office box. scanning all packages incoming as well as outgoing. packing all packages. making sure that all ins. was correct all the packages for the value amount. Making all the claim calls an following up to make sure that all the claims were handled an completed for the customer. Handling of the daily cash flow. making sure that store was running in a efficient manner.

• Reduced dentist''s workload during procedures by anticipating their needs and having necessary instruments readily available.
• Utilized advanced dental equipment proficiently, including intraoral cameras and digital radiography tools, to support comprehensive patient assessments.
• Promoted a positive environment for patients and staff through effective communication and teamwork.
• Increased patient retention by developing strong relationships and providing personalized care.