Holly Urick

• Tracked substitutions and informed customers of changes.
• Demonstrated speed and accuracy in order item selection.
• Selected best-quality perishable items such as meat and produce.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Worked productively with customers to meet order requirements and service expectations.
• Verified each item matched order sheet's description.
• Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
• Consistently met deadlines and quality goals for accuracy and timeliness.
• Reviews orders prior to pick up for accuracy and purchase-by dates.
• Maximized efficiency by scanning items quickly and completing as many as Number orders per hour.
• Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
• Loaded and unloaded orders at customer's homes or locations.
• Totaled completed order, and provided required documentation for order payment.
• Kept vehicle clean and neat to offer professional impression to every customer.
• Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.

• Processed and handled customer complaints, answering questions and providing alternative solutions.
• Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests.
• Recommended merchandise and services that would meet customer needs.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintained energy and enthusiasm in fast-paced environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Offered friendly and efficient service to customers, handled challenging situations with ease.

Assessing, planning, implementing, monitoring and evaluating actions required to meet the client's tax services.

Maintain a cash drawer

Balances and audits the cash drawer according to policy and schedule.
Supervises other bank tellers and their cash drawers.
Searches for the cause of an overage or shortage when a teller’s drawer does not balance correctly.
Motivate bank tellers/employees to remain friendly and professional at all times.
Trains new tellers in bank practice and procedure.
Handles upset or irate customers.
Provides access to the vault and safety deposit boxes.
Replenishes and troubleshoots ATM machines.
Carries money to the vault and audits the vault regularly with the help of a second employee.
Relays information to bank officials; may create reports at the end of each shift for reference.

Create weekly schedules

Maintains a cash drawer;

Balances and audits the cash drawer according to policy and schedule.
Supervises other bank tellers and their cash drawers.
Searches for the cause of an overage or shortage when a teller’s drawer does not balance correctly.
Motivate bank tellers to remain friendly and professional at all times.
Trains new tellers in bank practice and procedure.
Handles upset or irate customers.
Provides access to the vault and safety deposit boxes.
Replenishes and troubleshoots ATM machines.
Carries money to the vault and audits the vault regularly with the help of a second employee.
Relays information to bank officials; may create reports at the end of each shift for reference.

Create shift schedules