Holly Webster
Wenatchee
Summary
Self-motivated Operations Multi-Unit Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets.
Overview
20
20
years of professional experience
Work History
General Manager
Glaze Bakery
Wenatchee
08.2021 - Current
- Oversee daily operations to ensure smooth bakery functioning.
- Developed training programs to enhance employee skills and customer service excellence.
- Daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Fostering a positive work environment through team-building initiatives.
Owner
Cake Azure
01.2011 - 07.2021
- Streamlined daily operations to ensure efficient workflows and productivity.
- Delivered exceptional customer service to internal and external clients.
- Monitored production schedules, meeting deadlines while maximizing efficiency.
- Managed all aspects of custom designs from ordering to scheduling.
- Minimized mixing errors by strictly following recipe instructions for each product type.
- Oversaw baking ingredient inventory, maintaining adequate stock levels for production.
- Engaged in professional development opportunities to enhance baking expertise and implement industry trends.
District Manager
Vons Grocery
08.2005 - 12.2010
- Developed talent pipeline through succession planning tools and best practices.
- Implemented action plans with direct reports to enhance operational results.
- Organized promotional events at each store to increase traffic and boost sales.
- Provided leadership guidance to store managers for achieving corporate goals.
- Executed effective marketing campaigns across multiple stores in the district.
Education
Accelerated Culinary Arts -
Edmonds Community College
Skills
- Staff training and development
- Problem solving
- Operations management
- Team leadership
- Conflict resolution
- Sales growth
- Teamwork and collaboration
- Goal setting
Publications
Food Network Shows
Timeline
General Manager
Glaze Bakery
08.2021 - Current
Owner
Cake Azure
01.2011 - 07.2021
District Manager
Vons Grocery
08.2005 - 12.2010
Accelerated Culinary Arts -
Edmonds Community College