Holly Wilde
Kenmore,New York
Summary
Cybersecurity and information security leader with enterprise experience in identity and access management, IT risk governance, audit support, and regulatory compliance in financial services. Leads global access review workflows, builds clear operating procedures, and uses Excel, Access, and ServiceNow to analyze data, support remediation, and deliver management reporting.
Overview
13
13
years of professional experience
Work History
Vice President - Information Security Lead Analyst - Identity and Access Management (IAM)
Citigroup
Getzville, New York
11.2014 - 11.2025
- Managed global identity and access management lifecycle workflows plus access review processes to support enterprise cybersecurity controls and regulatory compliance.
- Collaborated with senior managers, information security officers, reviewers, application managers, and cybersecurity professionals to assess access needs and develop strategies for reducing security risk.
- Acted as a resource for managers and cybersecurity stakeholders by delivering guidance, analysis, process expertise, and recommendations for IAM activities.
- Led team responsible for identifying and analyzing employee data tied to internal transfers, supporting timely completion and escalation of issues.
- Built, updated, and refined processes, policies, and procedures to improve consistency, expand operational scope, and shorten delivery timeframes.
- Developed security risk metrics and audit dashboards in ServiceNow and reporting tools.
- Coordinated follow-up activities and closure of employee transfer events across global businesses, with proper documentation, review, and resolution.
- Worked with internal and external regulators to gather information, respond to requirements, and support audit and regulatory remediation activities.
- Used Microsoft Access and Excel to build queries, compare data sets, identify discrepancies, streamline information, and provide managers with actionable analysis.
Credit Operations Analyst - Credit Risk Management
Citigroup
Getzville, New York
12.2012 - 11.2014
- Led North America project for customer onboarding to CLUE system, coordinating with senior risk managers, system support, and Citi Customer Service.
- Monitored daily credit processing queues, resolving exception items to ensure smooth operations.
- Monitored cash and securities queues for credit-line excesses, routing exceptions to senior risk credit officers for timely review and approval.
- Coordinated with senior risk managers to gather and validate facility data, supporting remediation of missing account details for outstanding MRA items.
Education
Bachelor of Arts - Psychology
Buffalo State College
Buffalo, New YorkSkills
- Identity governance
- Access reviews
- Regulatory compliance
- Risk management
- Identity lifecycle management
- Audit resolution
- Data analysis
- Stakeholder engagement
- Cross-functional collaboration
- Attention to detail
- Verbal and written communication
Timeline
Vice President - Information Security Lead Analyst - Identity and Access Management (IAM)
Citigroup
11.2014 - 11.2025
Credit Operations Analyst - Credit Risk Management
Citigroup
12.2012 - 11.2014
Bachelor of Arts - Psychology
Buffalo State College