Summary
Overview
Work History
Education
Skills
Timeline
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Holly Wilson

Grovetown,GA

Summary

Experienced social media moderator and search engine rater with a history of confident and independent remote performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Search Engine Result Rater

Appen
06.2023 - Current
  • Enhanced rating accuracy by consistently reviewing and updating guidelines and resources.
  • Maintained a high level of productivity by efficiently managing time and prioritizing tasks.
  • Developed strong analytical skills by evaluating content according to established criteria and metrics.
  • Completed required training modules promptly, ensuring up-to-date knowledge of project requirements.
  • Demonstrated adaptability by successfully transitioning between multiple projects with varying guidelines and objectives.

Social Media Moderation Specialist

ICUC Moderation Services, Inc.
02.2010 - 05.2013
  • Provided bi-lingual (English, French) content moderation services for global brands, quickly and efficiently monitoring user-generated content across multiple platforms (Facebook, Twitter, YouTube, discussion forums, chat rooms, contest entries, etc.) and collecting and tracking data to assist in marketing efforts.
  • Assisted Community Manager as team lead, providing support to a group of moderators including scheduling, training, administrative preparation, weekly and monthly client reporting, client teleconferences, and on-call assistance around the clock as needed.
  • Assisted multiple major brands in the implementation of Facebook Timeline, including creation and presentation of tutorial materials, tracking of traffic volume changes, content generation, customer responses, and technical support.

Education

Associate of Applied Science - Accounting

Augusta Technical College
Augusta, GA
06.2019

High School Diploma -

Air Academy High School
Colorado Springs, CO
06.2002

Skills

  • Technical aptitude
  • Organizational skills
  • Effective communication
  • Interpersonal skills
  • Self-motivation
  • Customer service
  • Resourcefulness
  • Data analysis
  • Computer literacy
  • Time management
  • Writing and Editing

Timeline

Search Engine Result Rater

Appen
06.2023 - Current

Social Media Moderation Specialist

ICUC Moderation Services, Inc.
02.2010 - 05.2013

Associate of Applied Science - Accounting

Augusta Technical College

High School Diploma -

Air Academy High School

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Holly Wilson