Summary
Work History
Education
Skills
Timeline
Generic
Holly C. Chance

Holly C. Chance

Summary

Goal-oriented manager with distinguished experience in 22 years industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Within 5 years of originating loans, achieved promotion to branch manager status. Managed, mentored and trained hundreds of loan originators Calyx Point software. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Outside Sales Branch Manager

Loan Simple INC.
05.2022 - Current
  • Branch management and loan originator -Develop B2B relationships, customer care, HR, business development, daily operations.
  • Contributed ideas and offered constructive feedback at weekly sales and training meetings.
  • Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.
  • Trained staff on how to close sales in field.

Outside Sales Branch Manager

American Residential Services LLC
05.2019 - 09.2019
  • Manager and mortgage loan originator- develop B2B relationships, customer care, HR, business development, daily operations.
  • Managed territory budget to support development of regional and territory leads.
  • Followed up with customers about customer service.

Mortgage Branch Manager and Loan Originator

American Nationwide Mortgage Company
09.2018 - 01.2019
  • Develop relationships, network for business contacts, pricing, production, managing profit and loss.
  • Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
  • Complied with established internal controls and policies.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Recruited, interviewed, hired and trained [Number] employees and implemented mentoring program to promote positive feedback and engagement.

Mortgage Banker

Fairway Independent Mortgage Corporation
07.2017 - 01.2018
  • Market, originate and process loans
  • The intention was to recruiting loan officers and opening a branch in Sarasota area for the group.
  • Evaluated client financial positions and identified most appropriate banking products.
  • Located and pre-qualified customers for mortgages.
  • Produced and executed loan packages.
  • Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
  • Implemented sales strategies that established relationships with realtors and CPAs.

Mortgage Banker

Lend Smart Mortgage
12.2016 - 07.2017
  • Originate and process mortgage loans from inception to funding of the loan
  • Develop, market for new business and referral business.
  • Networked with realtors and current clients to generate referrals.
  • Evaluated client financial positions and identified most appropriate banking products.
  • Closed on average 1M volume in transactions per month worth in volume of self generated business.

Branch Manager-Franchise/Operations Owner, Head Coach

Allied Home Mortgage Capital Corporation
06.2002 - 11.2007
  • Accountable for every business aspect of my company and hired, trained all new and seasoned loan originators, with continual education for staff all state and federal compliance.
  • Established and developed relationships with real estate appraisers, real estate companies, title companies and lending institutions.
  • Maintained A-1 customer satisfaction rating and managed all accounts payable, receivable and payroll calculations.
  • Organized due diligence in preparation for underwriting, closing, and funding for all loans closed.
  • Conducted and directed all quality control for closed files and withdrawn, for audit and compliance regulation purposes.


Head Women's Basketball Coach & Recruiting Cord.

Augsburg University
09.1996 - 05.1997
  • Acted as positive role model for team participants and in community.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
  • Promoted stretching, mobility work and proper form to help athletes safely build strength.
  • Coordinated with parents, boosters and other resources to meet team needs involving equipment and travel arrangements.

Men's & Women's Track and Field Coach

Augsburg University
08.1996 - 05.1997
  • Enhanced team with successful fundraising and donor engagement strategies.
  • Administered team budget to cover travel, equipment and supplies.
  • Corrected deficiencies in player scooping, passing and other critical techniques.
  • Organized practice sessions, exercise and conditioning to improve player performance.
  • Logged recruitment, administrative and gameplay activities for official team record.

Education

Bachelor of Arts - Secondary Education, Physical Education, Health

Augustana College
Rock Island, IL

No Degree - Social Media Marketing Bootcamp

University of Miami
Coral Gables, FL
05.2022

Skills

  • Scholarship Award for Athletics over 50,00000
  • Women's Basketball Varsity Letter 3 years
  • Women's Track & Field Varsity Letter 3 years
  • NCAA All-American Track & Field Sprinter
  • Chi Omega Gamma Sorority Member
  • MNLS#1237702 Professional License
  • NAMB member
  • Certified Teacher in Illinois and Wisconsin
  • Accomplished and Trained Classical Ballet over 10 years
  • Accomplished and Trained Piccolo, and Flute performer over 10 years
  • Volunteer with my community, church, local schools and Sarasota Sharks Swim Team

Timeline

Outside Sales Branch Manager

Loan Simple INC.
05.2022 - Current

Outside Sales Branch Manager

American Residential Services LLC
05.2019 - 09.2019

Mortgage Branch Manager and Loan Originator

American Nationwide Mortgage Company
09.2018 - 01.2019

Mortgage Banker

Fairway Independent Mortgage Corporation
07.2017 - 01.2018

Mortgage Banker

Lend Smart Mortgage
12.2016 - 07.2017

Branch Manager-Franchise/Operations Owner, Head Coach

Allied Home Mortgage Capital Corporation
06.2002 - 11.2007

Head Women's Basketball Coach & Recruiting Cord.

Augsburg University
09.1996 - 05.1997

Men's & Women's Track and Field Coach

Augsburg University
08.1996 - 05.1997

Bachelor of Arts - Secondary Education, Physical Education, Health

Augustana College

No Degree - Social Media Marketing Bootcamp

University of Miami

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Holly C. Chance