Holly Noelle Gordon
Richmond,KY
Summary
Dynamic barista with extensive experience at Biggby Coffee, excelling in coffee preparation and customer service. Recognized for enhancing beverage quality and mentoring new team members, fostering a collaborative environment. Adept at cash handling and maintaining cleanliness, ensuring a positive customer experience even during peak hours.
Overview
3
3
years of professional experience
Work History
Barista
Biggby Coffee
06.2022 - Current
- Trained new team members on coffee preparation techniques and customer service standards.
- Ensured consistency in beverage quality through adherence to established recipes and procedures.
- Managed cash register operations, accurately processing transactions and balancing daily sales logs.
- Enhanced customer experience by providing personalized service and resolving inquiries promptly.
- Collaborated with team to maintain cleanliness and organization of workstations during peak hours.
- Mentored junior baristas, fostering skill development and promoting teamwork within the café environment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
High School Diploma -
Great Crossings High School
Georgetown, KY05-2025
Skills
- Coffee preparation
- Customer service
- Cash register operations
- Beverage quality control
- New team member training
- Cleanliness standards
- Multi-tasking ability
- Friendly and outgoing
- Attention to detail
- Cash handling
Timeline
Barista
Biggby Coffee
06.2022 - Current
High School Diploma -
Great Crossings High School