Summary
Overview
Work History
Education
Skills
Timeline
Generic

HOLLY ONDISH

Lecanto,FL

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.

Overview

6
6
years of professional experience

Work History

Customer Service Associate

Wawa
Lecanto, FL
09.2020 - 06.2024
  • Help customers make choices and solve issues quickly
  • Stock products and keep a clean store
  • Make beverages and work at a fast pace
  • Maintained knowledge of current sales promotions and new product releases.
  • Suggested product solutions based on individual customer needs.
  • Handled cash register operations accurately during peak times.
  • Answered phone calls from customers promptly and courteously.
  • Kept work area neat, clean, and well-stocked at all times.

Waitress/Cashier

The Polish Connection
Plymouth, PA
05.2020 - 08.2020
  • Communicating with customers
  • Maintaining a clean atmosphere
  • Making change and using a cash register

Cleaning Crew

Kristas Cleaning Services
Crystal River, FL
05.2018 - 12.2018
  • Cleaning clients houses and offices
  • Surface cleaning and deep cleans
  • Learned to work quick and efficiently

Education

High school diploma -

Crystal River High School
05.2020

Skills

  • Commercial Cleaning
  • Food Service
  • Restaurant Experience
  • Serving Experience
  • Cleaning Experience
  • Hostess Experience
  • Food Safety
  • Busser
  • Residential Cleaning
  • Retail Sales
  • Point of sale systems
  • Customer Service
  • Stock replenishment
  • Customer Complaint Resolution
  • Quality Assurance
  • Problem Resolution
  • Product Recommendations
  • Effective Communication

Timeline

Customer Service Associate

Wawa
09.2020 - 06.2024

Waitress/Cashier

The Polish Connection
05.2020 - 08.2020

Cleaning Crew

Kristas Cleaning Services
05.2018 - 12.2018

High school diploma -

Crystal River High School
HOLLY ONDISH