Holritch Rivette
Elkridge,MD
Summary
Compliance Manager focused on minimizing company liability by keeping all records, processes, and training in full compliance with established standards and legal requirements. Quality-driven and hardworking with proven skills in spotting issues, developing resolutions, and implementing corrective actions. My 20 years of experience in managerial and compliance-related positions allow me to develop strong verbal and written communication skills, and leadership with a systematic and diligent approach.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Service Compliance Manager/Driver/Dispatcher Coordinator
REEF TECHNOLOGY
12.2021 - 09.2023
- Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
- Managed compliance efforts, reporting, and audits.
- Maintained effective working relationships with regulatory authorities, suppliers, and customers.
- Developed and delivered training programs to inform new and current employees about compliance issues.
- Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
- Delivered subject matter expertise for internal and external customers on compliance best practices and quality control.
- Evaluated customer complaints, processes, and all other aspects of operations to assess compliance.
- Verified consistency in quality planning, quality control, quality insurance, and quality improvement.
- Advised division leaders of regulatory risks in business processes and provided recommendations for improvement.
- Addressed compliance issues by developing and implementing corrective action plans.
- Implemented effective compliance policies and procedures to meet regulatory requirements.
- Analyzed and identified risk areas to determine compliance with applicable laws and regulations.
- Directed dispatching, routing, and tracking of 20 fleet vehicles
Operations Supervisor
Dream Management
10.2018 - 11.2021
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Compiled training materials for new employees and tracked skill development.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Kept high average of performance evaluations.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Interceded between employees during arguments and diffused tense situations.
- Completed monthly training for over 25 employees
Field Radio Operator Course/Platoon Sergeant
UNITED STATES MARINE CORPS RESERVES
03.2007 - 12.2014
- Encrypted and decrypted communications when sending and receiving messages.
- Safeguarded top secret classified documents and equipment.
- Learned and applied basic telecommunication and radio operation skills.
- Assembled and tuned radios by constructing equipment and antennas.
- Operated communications systems to send and receive transmissions.
- Developed, constructed, installed and adjusted settings on Controlled Cryptographic Item radio equipment to complete field mission objectives effectively.
- Monitored confidentiality of information through enforcement of privacy procedures.
- Protected communications through regular alteration of frequencies and cryptographic codes.
- Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
- Completed inspections, followed maintenance schedules and completed repairs.
- Followed schedules and procedures for changing frequencies and cryptographic codes.
- Put together and configured antennas, power sources and other equipment to establish communications.
- Managed and optimized contact with other locations and personnel conducting field operations to facilitate open and clear communication.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Oversaw team of over 50 personnel, delivered training and maintained deployability of communications packages.
- Trained, supervised and organized over 5000 career soldiers and personnel.
- Managed million of dollars worth of equipment during garrison and deployment operations.
- Maintained health, welfare and combat readiness of personnel within platoon.
- Conducted personal and professional counseling, routine inspections and physical fitness tests.
- Served as principal advisor to First Sergeant and Commander.
- Enforced technical and tactical training standards to accomplish unit mission objectives.
- Trained and mentored personnel in combat operations and tactics.
- Handled administrative requirements, maintained records and submitted operational reports.
- Led team in developing strategic plans to meet operational objectives.
- Monitored and assessed mission progress and provided updates to command.
- Created contingency plans to address unexpected tactical scenarios.
- Prepared and delivered investigative reports and briefings.
- Analyzed intelligence reports and identified potential tactical threats.
Education
Master of Science - Aviation Safety
Embry-Riddle Aeronautical University Worldwide
Daytona Beach, FL06.2026
Certification - Commercial Driver License (CDL)
North American Trade Schools
Windsor Mill, MD05.2018
Bachelor of Science - Aeronautics
Embry Riddle Aeronautical University Worldwide
Daytona Beach, FL05.2014
Certification - Florida Law Enforcement Training
Criminal Justice Institute of Valencia
Orlando, FL08.2012
High School Diploma -
Jones High School
Orlando, FL05.2002
Skills
- Document Analysis
- Conducting Investigations
- Risk Analysis
- Quality Controls
- Information Gathering
- Training Coordination
- Training Delivery
- Project Management
- Staff Training
- Risk Assessments
- Analytical Thinking
- Training Development
- Data Evaluation
- Training and Education
Accomplishments
- Supervised team of over 5500 career staff members.
- Documented and resolved employee related issues which positively impact company productivity.
Certification
- Aviation Machinist's Mate Certificate
- Naval Depot P-3 Certificate
- Marine Corps Leadership Courses
- Navy Leadership Courses
- Military Management Program
- Marine Combat Training (MCT)
- Combat Life Saver
- Bachelor of Science in Aeronautics
- Minor in Management
- Commercial Driver License Class A (CDL)
- Tank, Double-Triple, and Passenger endorsement
- Field Radio Operator Course (0621)
Relevant Trainings
- Aviation Machinist's mate common core
- Aviation Machinist's mate Turboprop
- A/C Fundamental Electric Power Cart
- Air Conditioner Flight Cart
- Tow Tractor
- Mobile Start Unit
- Aircraft Handler
- Brake Rider
- Forward Observer
- Rear Observer
- Wing Walker
- Fuel Sampler
- Mobile Electric Power Unit
- Explosive Handling
Languages
French
Professional Working
Haitian Creole
Native or Bilingual
Spanish
Elementary
Timeline
Service Compliance Manager/Driver/Dispatcher Coordinator
REEF TECHNOLOGY
12.2021 - 09.2023
Operations Supervisor
Dream Management
10.2018 - 11.2021
Field Radio Operator Course/Platoon Sergeant
UNITED STATES MARINE CORPS RESERVES
03.2007 - 12.2014
Master of Science - Aviation Safety
Embry-Riddle Aeronautical University Worldwide
Certification - Commercial Driver License (CDL)
North American Trade Schools
Bachelor of Science - Aeronautics
Embry Riddle Aeronautical University Worldwide
Certification - Florida Law Enforcement Training
Criminal Justice Institute of Valencia
High School Diploma -
Jones High School
- Aviation Machinist's Mate Certificate
- Naval Depot P-3 Certificate
- Marine Corps Leadership Courses
- Navy Leadership Courses
- Military Management Program
- Marine Combat Training (MCT)
- Combat Life Saver
- Bachelor of Science in Aeronautics
- Minor in Management
- Commercial Driver License Class A (CDL)
- Tank, Double-Triple, and Passenger endorsement
- Field Radio Operator Course (0621)
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