Homajuanita Ramirez
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
13
13
years of professional experience
Work History
Service Desk Clerk
Walmart
05.2020 - 09.2021
- Eastland, TX 76448
- Stays on top of demands in fast-paced environments by effectively using slow periods
- Maintains organized, clean and safe work areas with diligent attention to important details
- Reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed
- Payment collection
- Analytical thinking
- Point of sale system
- Restocking
- Hospitality and accommodation
- Helped customers with returns and exchanges.
- Helped customers with sending and receiving money using multiple screens and companies.
- Answered the phones for the company and transferred to the correct department.
- Made pages regularly for the company within the store.
Housekeeper
La Quinta
01.2019 - 07.2019
- Minimized infection and cross-contamination risks with proper sanitizing techniques.
- Kept bathrooms clean with regular wipedowns, trash collection, and supply restocking.
- Cleaned 60 rooms per week by expertly managing time and performing quality work.
- Laundered used linens and replaced with clean, fresh items.
- Maintained neat and orderly personal spaces by replacing items in proper places.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Sales Associate
Walmart
07.2013 - 10.2014
- Helped customers navigate store, complete sales and process returns.
- Managed multiple tasks simultaneously while meeting deadlines.
- Boosted sales by building attractive displays and merchandising products.
- Worked independently but within a team environment.
- Developed customer base by delivering consistent customer service.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Supervisor
Bealls Outlet Stores
03.2012 - 11.2012
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Cashier
Walmart
05.2008 - 07.2011
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
Education
High School Diploma -
Eastland High School
Eastland, TX05.2008
Skills
- Customer Service
- Delegating Work
- Customer Service Management
- Spanish Speaking
Languages
Spanish
Professional Working
Leadership/Management Skills
In 2014, I helped put together a fundraiser for an employer to raise money for Childress Miracle Network.
From 2014-2018, I raised money with the help of the community for a charity called WALK N ROLL for Spina Bifida.
In 2018-2019, I helped with the local school pto putting together events and raising money for the school staff.
In 2022, I became the dugout mom for both my sons teams in baseball.
Timeline
Service Desk Clerk
Walmart
05.2020 - 09.2021
Housekeeper
La Quinta
01.2019 - 07.2019
Sales Associate
Walmart
07.2013 - 10.2014
Supervisor
Bealls Outlet Stores
03.2012 - 11.2012
Cashier
Walmart
05.2008 - 07.2011
High School Diploma -
Eastland High School
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