HONEIRA OLMOS

• Greet customers who enter the store and thank customers for visiting when they leave
• Enhanced customer satisfaction by providing exceptional in-store experiences

• Linguistic-cultural mediation for Eurostreet Italy in the Hospital service of the city of Bologna, Emilia Romagna region, North of Italy, specifically for Hispanic American women.
• Actively sought out opportunities for collaboration among people from different cultural backgrounds.
• Prepared informational materials explaining the benefits of successful intercultural mediation efforts.

• Collaboration with the company's marketing department to learn and implement the company's marketing strategy at events
• Collaboration in the development of a new device product positioning campaign and a 40% increase in customers, which resulted in the improvement of the regional team
• Recognized throughout the year among the top 3 places in the regional sales ranking

• Coordinated fundraising operations with a total portfolio of 200+ active donors
• Managed a team of 10 fundraisers, driving a district-wide campaign with over 50 events annually
• Improved donor retention by 20% year-over-year, enhancing donor loyalty and long-term fundraising potential
• Expanded donor base by 25% by leveraging data analytics to target high-potential prospects

• Expanded donor base by 20% through innovative outreach programs and personalized engagement efforts
• Increased donor conversion rate by optimizing pitch strategies and training sessions

• Improve the positioning of products in the area, increasing sales by 25%
• Designed and produced marketing materials such as brochures, flyers, posters.
• Built research instruments and drafted questions for digital, traditional and in-person surveyes.

-Worked as advocate and attorney in civil, family, and administrative law.

-Served as an assistant attorney in Venezuela's judiciary handling various legal matters.

Served as an expert consultant in public procurement law and other legal matters concerning the petroleum sector (PDVSA Petróleos de Venezuela, S.A.) over a decade.