Honeylie Alvero
Administrative Secretary
Summary
Driven and resourceful administrative professional with 9+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
8
8
Certificates
Work History
Administrative Secretary / HR Coordinator
HBKSF
Doha
10.2020 - 10.2023
- Implemented a new filing system, reducing document retrieval time by 40% and enhancing overall office efficiency
- Successfully managed and organized executives' calendars, resulting in a 20% reduction in scheduling conflicts and improved time management
- Improved communication flow within the office by establishing an efficient email management system
- Coordinated and organized meetings and company events, ensuring seamless execution and high participant satisfaction
- Provided comprehensive administrative support to the executive team, including drafting correspondence, managing travel arrangements, and processing expense reports
- Maintained confidential employee records and HR documentation, ensuring compliance with data protection regulations and accurate record-keeping
- Negotiated contracts with office suppliers, resulting in a 10% cost reduction while maintaining quality standards."
- Provided exceptional customer service to clients and visitors, creating a welcoming atmosphere and improving the organization's professional image
- Managed and coordinated cross-departmental projects, ensuring on-time completion and increase in project success rate
- Initiated training requests for staff & workforce enhancing their skills and contributing to a more efficient and knowledgeable team
- Resolved complex administrative issues promptly and efficiently, reducing downtime and improving office workflow
- H A
- MS Suite/ 10
- Calendar Management/ 10
- Filing & Records Management/ 10
- Telephone Etiquette/ 10
- Teamwork / Multitasking/ 10
- Honeylie
- Alvero
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Offered technical support and troubleshot issues to enhance office productivity.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Conducted research to assist with routine tasks and special projects.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Established administrative work procedures to track staff's daily tasks.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Secretary to the GM / HR Assistant /Front Desk Receptionist
Big Engineering Works Co
Doha
06.2014 - 10.2020
- Successfully managed the reception area while simultaneously handling HR and administrative tasks, ensuring a smooth and organized workflow throughout the office
- Assisted the HR department in recruitment processes for job vacancies through streamlined candidate screening and interview scheduling
- Served as the primary point of contact for clients, employees, and visitors, consistently providing a welcoming and professional atmosphere
- Implemented and managed an efficient onboarding process, helping new employees integrate quickly into the company culture and reducing onboarding time by 20%
- Efficiently managed the appointment calendar, reducing scheduling conflicts and ensuring that appointments and meetings ran smoothly
- Administered employee benefits programs, simplifying the enrollment process and increasing employee satisfaction
- Maintained meticulous records and documents for HR and administrative functions, ensuring accuracy, security, and compliance with legal requirements
- Managed a busy front desk with a high call volume, providing excellent customer service and maintaining a professional and friendly image of the company
- Successfully resolved workplace conflicts and interpersonal disputes, fostering a harmonious work environment and reducing disputes
- Contributed to HR's training programs, improving employee skills, and performance with a 15% increase in skill development
- Organized company events, meetings, and training sessions, ensuring their smooth execution and enhancing employee engagement
- Mastered the art of multitasking by juggling various responsibilities, leading to a 10% increase in overall office productivity.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Screened visitors and issued badges to maintain safety and security.
- Composed inter-office correspondence and provided product and service information to customers.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Offered technical support and troubleshot issues to enhance office productivity.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
- Entered data into system and updated customer contacts with information to keep records current.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Receptionist / Purchasing Officer
Emirates Gate B. M, Safety Equipment
Dubai
10.2013 - 01.2014
- Managed front desk, greeted visitors, answered calls, and maintained office supplies
- Maintained a welcoming reception area
- Sourced, negotiated, and managed suppliers, streamlined procurement processes, and reduced costs
- Negotiated contracts for a 10% cost reduction
- Met cost-saving targets by establishing a procurement budget.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Resolved customer problems and complaints.
- Maintained visitor log for entering and leaving facility for security purposes.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Education
Associate of Science - Computer Secretarial
VCIT
Leyte, Philippines 06.2007 - 03.2009
High School Diploma -
Abuyog Academy
Leyte 06.2001 - 2005.03
Skills
MS Suite, known for attention to detail, and committed to maintaining
undefinedCertification
Introduction to Management Standards – ISO9001:2015, ISO29001:2020, ISO14001:2015, ISO45001:2018 training completion
Timeline
Administrative Secretary / HR Coordinator
HBKSF
10.2020 - 10.2023
Secretary to the GM / HR Assistant /Front Desk Receptionist
Big Engineering Works Co
06.2014 - 10.2020
Receptionist / Purchasing Officer
Emirates Gate B. M, Safety Equipment
10.2013 - 01.2014
Associate of Science - Computer Secretarial
VCIT
06.2007 - 03.2009
High School Diploma -
Abuyog Academy
06.2001 - 2005.03
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