Summary

Overview

Work History

Education

Skills

Certification

Timeline

Honeylie Alvero

Administrative Secretary

Summary

Driven and resourceful administrative professional with 9+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Overview

years of professional experience

years of post-secondary education

Certificates

Work History

Administrative Secretary / HR Coordinator

HBKSF

Doha

10.2020 - 10.2023

Implemented a new filing system, reducing document retrieval time by 40% and enhancing overall office efficiency
Successfully managed and organized executives' calendars, resulting in a 20% reduction in scheduling conflicts and improved time management
Improved communication flow within the office by establishing an efficient email management system
Coordinated and organized meetings and company events, ensuring seamless execution and high participant satisfaction
Provided comprehensive administrative support to the executive team, including drafting correspondence, managing travel arrangements, and processing expense reports
Maintained confidential employee records and HR documentation, ensuring compliance with data protection regulations and accurate record-keeping
Negotiated contracts with office suppliers, resulting in a 10% cost reduction while maintaining quality standards."
Provided exceptional customer service to clients and visitors, creating a welcoming atmosphere and improving the organization's professional image
Managed and coordinated cross-departmental projects, ensuring on-time completion and increase in project success rate
Initiated training requests for staff & workforce enhancing their skills and contributing to a more efficient and knowledgeable team
Resolved complex administrative issues promptly and efficiently, reducing downtime and improving office workflow
H A
MS Suite/ 10
Calendar Management/ 10
Filing & Records Management/ 10
Telephone Etiquette/ 10
Teamwork / Multitasking/ 10
Honeylie
Alvero
Kept reception area clean and neat to give visitors positive first impression.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Responded to inquiries from callers seeking information.
Provided clerical support to company employees by copying, faxing, and filing documents.
Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Offered technical support and troubleshot issues to enhance office productivity.
Sorted, opened, and routed mail and deliveries to meet business requirements.
Restocked supplies and submitted purchase orders to maintain stock levels.
Conducted research to assist with routine tasks and special projects.
Routed business correspondence, documents, and messages to correct departments and staff members.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Established administrative work procedures to track staff's daily tasks.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Assisted coworkers and staff members with special tasks on daily basis.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Volunteered to help with special projects of varying degrees of complexity.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.

Secretary to the GM / HR Assistant /Front Desk Receptionist

Big Engineering Works Co

Doha

06.2014 - 10.2020

Successfully managed the reception area while simultaneously handling HR and administrative tasks, ensuring a smooth and organized workflow throughout the office
Assisted the HR department in recruitment processes for job vacancies through streamlined candidate screening and interview scheduling
Served as the primary point of contact for clients, employees, and visitors, consistently providing a welcoming and professional atmosphere
Implemented and managed an efficient onboarding process, helping new employees integrate quickly into the company culture and reducing onboarding time by 20%
Efficiently managed the appointment calendar, reducing scheduling conflicts and ensuring that appointments and meetings ran smoothly
Administered employee benefits programs, simplifying the enrollment process and increasing employee satisfaction
Maintained meticulous records and documents for HR and administrative functions, ensuring accuracy, security, and compliance with legal requirements
Managed a busy front desk with a high call volume, providing excellent customer service and maintaining a professional and friendly image of the company
Successfully resolved workplace conflicts and interpersonal disputes, fostering a harmonious work environment and reducing disputes
Contributed to HR's training programs, improving employee skills, and performance with a 15% increase in skill development
Organized company events, meetings, and training sessions, ensuring their smooth execution and enhancing employee engagement
Mastered the art of multitasking by juggling various responsibilities, leading to a 10% increase in overall office productivity.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Maintained office supplies inventory by checking stock and ordering new supplies.
Answered multi-line phone system and enthusiastically greeted callers.
Scheduled appointments and conducted follow-up calls to clients.
Handled daily scheduling tasks and provided administrative support for entire department.
Provided clerical support to company employees by copying, faxing, and filing documents.
Screened visitors and issued badges to maintain safety and security.
Composed inter-office correspondence and provided product and service information to customers.
Drafted agendas, recorded minutes and generated documents to facilitate meetings.
Offered technical support and troubleshot issues to enhance office productivity.
Booked airfare, hotel, and ground transportation to coordinate office travel.
Entered data into system and updated customer contacts with information to keep records current.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Receptionist / Purchasing Officer

Emirates Gate B. M, Safety Equipment

Dubai

10.2013 - 01.2014

Managed front desk, greeted visitors, answered calls, and maintained office supplies
Maintained a welcoming reception area
Sourced, negotiated, and managed suppliers, streamlined procurement processes, and reduced costs
Negotiated contracts for a 10% cost reduction
Met cost-saving targets by establishing a procurement budget.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered central telephone system and directed calls accordingly.
Responded to inquiries from callers seeking information.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Restocked supplies and submitted purchase orders to maintain stock levels.
Managed multiple tasks and met time-sensitive deadlines.
Confirmed appointments, communicated with clients, and updated client records.
Maintained confidentiality of information regarding clients and company.
Provided clerical support to company employees by copying, faxing, and filing documents.
Assisted with onboarding new clients and securing paperwork completion.
Resolved customer problems and complaints.
Maintained visitor log for entering and leaving facility for security purposes.
Helped office staff prepare reports and presentations for internal or client-related use.
Operated multi-line telephone system to answer and direct high volume of calls.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Education

Associate of Science - Computer Secretarial

VCIT

Leyte, Philippines

06.2007 - 03.2009

High School Diploma -

Abuyog Academy

Leyte

06.2001 - 03.2005

Skills

MS Suite, known for attention to detail, and committed to maintaining

Confidentiality Skilled at multitasking, fostering a collaborative workEnvironment, and contributing to office efficiency

Digital File Management

Business correspondence

Introduction to Management Standards – ISO9001:2015, ISO29001:2020, ISO14001:2015, ISO45001:2018training completion

Cross-functional communication

Managing purchasing activities

Inter-office communications

Supply ordering

Appointment Scheduling

Expense tracking

Office administration

Meeting support

Organization