Paula White

• Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to customers
• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
• Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
• Maintain scheduling and event calendars and complete forms in accordance with company procedures
• Schedule and confirm appointments for clients, customers, or supervisors
• Onboarding Specialist input payroll into the system ADP/ Kronos
• Creating folders for new employees using CentralReach /Jazz HR
• Track documents compliance with mandatory and non-mandatory training
• Implement new hire and rehire orientation, Discuss health care benefit's
• Handle employee related inquiries
• Hiring and staffing, Recruits qualified job applicants
• Conduct background checks
• HR projects using APD (Job performance review) medical compliance.

• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
• Check to ensure that appropriate changes were made to resolve customers' problems
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
• Determine charges for services requested, collect deposits or payments.

Policies: Introducing and communicating new company policies, and enforcing company practices

Systems: Implementing and maintaining HRIS systems, and ensuring the accuracy of employee records

Metrics: Tracking and reporting on relevant people metrics

Wellness: Overseeing company-wide wellness initiatives

• Facilitated the performance review process, ensuring timely feedback and goal-setting for all employees.
• Managed employee relations issues with tact, conducting investigations and providing guidance to managers for resolution.
• Improved employee retention by developing and implementing comprehensive onboarding programs.
• Partnered with external organizations for outreach initiatives that boosted employer brand awareness among potential candidates.