HOÀNG BUI
Orlando
Summary
Dynamic and detail-oriented professional with extensive experience in fast-paced food and beverage environments, including roles as a Barista Trainer at Starbucks and a Fine Dining Food Runner. Proven ability to deliver exceptional customer service while training and mentoring staff to achieve high standards of quality and efficiency. Skilled in menu knowledge, order accuracy, and maintaining a clean and inviting atmosphere. Committed to enhancing guest experiences and fostering team collaboration in both casual and fine dining settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Armondos Italian Restaurant
03.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Food Runner
Felice
01.2023 - 01.2025
- Delivered food and beverages promptly to enhance guest experiences.
- Ensured accurate order presentation and adherence to dining standards.
- Collaborated with kitchen and service staff for smooth operations.
- Maintained cleanliness and readiness of dining areas.
- Engaged with guests to address needs and special requests.
- Demonstrated menu knowledge to assist with guest inquiries.
- Monitored table settings and cleared dishes efficiently.
- Adhered to health and safety regulations in food handling.
Barista Trainer
Starbucks
01.2021 - 01.2023
- Trained new baristas on beverage preparation and customer service standards.
- Developed training materials to enhance staff knowledge and skills.
- Mentored team members, fostering a positive and collaborative work environment.
- Ensured compliance with health and safety regulations.
- Conducted performance evaluations to identify strengths and areas for improvement.
- Improved operational efficiency by streamlining training processes.
- Delivered exceptional customer service, enhancing guest satisfaction.
- Collaborated with staff to create a cohesive team atmosphere.
Education
No Degree -
Palm Beach State College
08.2025
High School - undefined
Forest Hill High
01.2022
Associate of Science -
Valencia College
Orlando, FL08-2026
Skills
- Knowledge of the steps of service for fine dining
- Communication skills
- Negotiation skills
- Problem-solving skills
- Organization and time management skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
Food Handler Certifications
Languages
Vietnamese
Native or Bilingual
Timeline
Server
Armondos Italian Restaurant
03.2025 - Current
Food Runner
Felice
01.2023 - 01.2025
Barista Trainer
Starbucks
01.2021 - 01.2023
High School - undefined
Forest Hill High
No Degree -
Palm Beach State College
Associate of Science -
Valencia College
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