Tracy Shan
Irvine
Summary
Dynamic professional with a proven track record as the owner at Hongway Consulting, Inc., excelling in operational strategy and financial planning. Adept at fostering strong customer relationships through exceptional service and problem-solving skills. Successfully managed real estate transactions, ensuring client satisfaction and exceeding expectations. Committed to enhancing business efficiency and delivering optimal solutions.
Overview
12
12
years of professional experience
Work History
Part Time Inusrance Agent
Self-employeed
11.2018 - Current
- Buying the insurance products for my family and friends.
Part Time Real Estate Agent
Self-employeed
01.2018 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Mainly taking care of self-owned rental house's listing and management.
Owner
Hongway Consulting, Inc.
01.2014 - Current
- Developed and implemented operational strategies to enhance overall business efficiency.
- Managed financial planning, budgeting, and forecasting to ensure profitability.
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
Education
MBA - Management Information Systems
University of Leeds
UK09-2003
Bachelor of Arts - Information Management
Nanchang University
China06-1998
Skills
- Problem-solving skills
- Positive attitude
- Customer service and care
- Problem-solving
- Organizational skills
- Quick Learner
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Part Time Inusrance Agent
Self-employeed
11.2018 - Current
Part Time Real Estate Agent
Self-employeed
01.2018 - Current
Owner
Hongway Consulting, Inc.
01.2014 - Current
MBA - Management Information Systems
University of Leeds
Bachelor of Arts - Information Management
Nanchang University